Whatsapp App not linking to Whatsapp Desktop

Hello there,


I cannot get my whatsapp (ip 15 pro max) to link to whatsapp desktop(windows).

It always appears error and reverts back to first page that have to click get started.

But I can link to whatsapp web and android phone.

I'm sure it's not internet connection problem, because I use the same wifi connection for all device.


Have tried everything including deleting current versions and reinstalling. Both on iphone and desktop.

I have tried to link another phone to the same whatsapp desktop and it worked, I have tried another whatsapp desktop from another laptop also the same issue can't connect. so what is the issue?


PLEASE HELP!

iPhone 15 Pro Max, iOS 17

Posted on Mar 19, 2024 7:37 PM

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Question marked as Top-ranking reply

Posted on Apr 21, 2024 3:50 AM

Seems to be working from the QR scan (worked for me today)


HOWEVER: if you have the iOS display zoom setting in iPhone set to "zoomed" the WhatsApp [Link Device] button does NOT function. Need to set your display settings to "standard" for zoom level.


I hope that might help someone because it's a pretty obscure bug. Have reported to WhatsApp support, hopefully it gets fixed in a future release :)

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68 replies
Question marked as Top-ranking reply

Apr 21, 2024 3:50 AM in response to linlineee

Seems to be working from the QR scan (worked for me today)


HOWEVER: if you have the iOS display zoom setting in iPhone set to "zoomed" the WhatsApp [Link Device] button does NOT function. Need to set your display settings to "standard" for zoom level.


I hope that might help someone because it's a pretty obscure bug. Have reported to WhatsApp support, hopefully it gets fixed in a future release :)

May 10, 2024 1:10 AM in response to Shacau

After the latest update, it's finally working : ) WhatsApp Desktop Version 2.2418.6.0.

Shacau wrote:

I'm encountering the same error here! I just switched from an Android phone to an iPhone 15 Pro Max, and now the desktop app isn't working. It worked just fine with my Android phone. I had to transfer the WhatsApp data from the Android to the iPhone; could that somehow be the problem?


Apr 30, 2024 8:10 AM in response to linlineee

I managed to look at Whatsapp logs on windows 11 and this could be the most possible failure reason. If someone has a case with Whatsapp, feel free to add it as extra info


[FG W P:19912 T:025040 D:21 01-05-24 00:55:12.374 ERROR] Exception: DateTimeConvertor/EnsureIsSeconds > Unix Timestamp supposed to be seconds is too long

at WhatsApp.DateTimeConvertor.EnsureIsSeconds(Int64) + 0x65

at WhatsApp.Sync.History.PayloadProcessor.SetInitialConvoDetails(IMessagesContext, Conversation, Conversation, Boolean) + 0x1f0

at WhatsApp.Sync.History.PayloadProcessor.<>c__DisplayClass19_0.<TryProcessInitialBootStrap>b__0(IMessagesContext) + 0x45e

at WhatsApp.Data.DbAccessProviderExtensions.Run[TDbAccess](IDbAccessProvider`2, Action`1, String) + 0x67

at WhatsApp.Sync.History.PayloadProcessor.TryProcessInitialBootStrap(HistorySync, HistorySyncChunkStatus, String) + 0x1ca

at WhatsApp.Sync.History.PayloadProcessor.ProcessInitialBootStrap(HistorySync, HistorySyncChunkStatus, String) + 0x5e

at WhatsApp.Sync.History.PayloadProcessor.ProcessHistorySyncPayload(HistorySyncChunkStatus) + 0xbd

at WhatsApp.Sync.History.PayloadProcessor.ProcessPayloads() + 0xcf

at WhatsApp.Sync.History.PayloadProcessor.<>c__DisplayClass15_0.<ScheduleProcessingImpl>b__0() + 0x34

at WhatsApp.DispatcherExtensions.InvokeAction(Object) + 0x35

at System.Threading.ContextCallback.InvokeOpenStaticThunk(Object) + 0x22

at WhatsApp.ConcurrentQueueDispatcher.InvokeQueueItems(Object) + 0x112

at System.Threading.QueueUserWorkItemCallbackDefaultContext.<>c.<.cctor>b__5_0(Object) + 0x46

at System.Threading.ExecutionContext.RunInternal(ExecutionContext, ContextCallback, Object) + 0xc6

at System.Threading.ExecutionContext.Run(ExecutionContext, ContextCallback, Object) + 0xf

at System.Threading.QueueUserWorkItemCallbackDefaultContext.ExecuteWorkItem() + 0x50

at System.Threading.ThreadPoolWorkQueue.Dispatch() + 0x1c8

at System.Threading.ThreadPool.DispatchCallback(IntPtr, IntPtr, IntPtr) + 0x4b


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Whatsapp App not linking to Whatsapp Desktop

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