Whatsapp App not linking to Whatsapp Desktop

Seems to be working from the QR scan (worked for me today)

HOWEVER: if you have the iOS display zoom setting in iPhone set to "zoomed" the WhatsApp [Link Device] button does NOT function. Need to set your display settings to "standard" for zoom level.

I hope that might help someone because it's a pretty obscure bug. Have reported to WhatsApp support, hopefully it gets fixed in a future release :)

This is a follow-up to today's message - There was a new version of WhatsApp for Windows published an hour ago and the issue with the iPhone 15 has been resolved!

The version published was 2.2413.1.0 and you can update it via Microsoft Store (if it hasn't updated automatically already). I'm already linked and back to work.

Same error on the WhatsApp application on Windows 11.

I have an alternate solution until WhatsApp addresses this bug for iPhone 15.

Open the web.whatsapp.com in chrome browser, and download the container as a webapp. There is a link under share menu. You can also pin the webapp to the toolbar, and desktop.

After the latest update, it's finally working : ) WhatsApp Desktop Version 2.2418.6.0.

Shacau wrote:

I'm encountering the same error here! I just switched from an Android phone to an iPhone 15 Pro Max, and now the desktop app isn't working. It worked just fine with my Android phone. I had to transfer the WhatsApp data from the Android to the iPhone; could that somehow be the problem?

I experienced the same issue for months after switching from Android to iOS. Following a suggestion in a YouTube video, I deleted old messages and groups I no longer needed. After doing this, I was able to connect to the desktop app finally :)

I hope this solution works for you too!

I finally sorted the issue, based on someone in the group here.

I disintalled all the previous WhatsApp version on the pc win and downloaded the newer version

FINALLY after 2 months of a try, Works!!!

I had Android (S21) and switched to iPhone 15 Pro Max and I have been unable to connect to the desktop app. I have literally tried everything. I uninstalled the windows app and redownloaded, I tried downloading earlier versions of the desktop app, I've erased my iphone and reinstalled using the Move to iOS app, and I tried a fresh install using my iPad instead of the Move to iOS app and backed up my chat history from iCloud so it was a clean apple install, and nothing has worked.

What's interesting is, I was able to connect to my gf new Macbook Pro with no problem, and I'm also able to connect if I reinstall the app and without backing up my chat history, so restoring the chat history seems to be the issue.

If anyone finds a solution, please let us know!

Took me several tries to get by the awful WhatsApp support robot but I was finally able to report the error to WhatsApp and they are aware. I'm guessing this will be fixed in the next release. In the meantime, WhatsApp Web will work as a workaround (https://web.whatsapp.com/).

This was their official answer yesterday:

Thanks for reporting this. We’re aware there’s an ongoing issue on WhatsApp and we’re working to resolve it as soon as possible. We’ll share your report with the team working on this issue and we’re sorry for any inconvenience this is causing.

You may want to contact WhatsApp for help with their product.

Here is a link to their help page.

https://www.whatsapp.com/contact/?subject=messenger

WhatsApp support just sent me an email saying that they´re aware of the issue and will try to fix it soon. We can do nothing but wait...

You will need to contact WhatsApp for help with their software, this is not an Apple product.

Here is a link to their help page.

https://www.whatsapp.com/contact/?subject=messenger

I managed to look at Whatsapp logs on windows 11 and this could be the most possible failure reason. If someone has a case with Whatsapp, feel free to add it as extra info

[FG W P:19912 T:025040 D:21 01-05-24 00:55:12.374 ERROR] Exception: DateTimeConvertor/EnsureIsSeconds > Unix Timestamp supposed to be seconds is too long

at WhatsApp.DateTimeConvertor.EnsureIsSeconds(Int64) + 0x65

at WhatsApp.Sync.History.PayloadProcessor.SetInitialConvoDetails(IMessagesContext, Conversation, Conversation, Boolean) + 0x1f0

at WhatsApp.Sync.History.PayloadProcessor.<>c__DisplayClass19_0.<TryProcessInitialBootStrap>b__0(IMessagesContext) + 0x45e

at WhatsApp.Data.DbAccessProviderExtensions.Run[TDbAccess](IDbAccessProvider`2, Action`1, String) + 0x67

at WhatsApp.Sync.History.PayloadProcessor.TryProcessInitialBootStrap(HistorySync, HistorySyncChunkStatus, String) + 0x1ca

at WhatsApp.Sync.History.PayloadProcessor.ProcessInitialBootStrap(HistorySync, HistorySyncChunkStatus, String) + 0x5e

at WhatsApp.Sync.History.PayloadProcessor.ProcessHistorySyncPayload(HistorySyncChunkStatus) + 0xbd

at WhatsApp.Sync.History.PayloadProcessor.ProcessPayloads() + 0xcf

at WhatsApp.Sync.History.PayloadProcessor.<>c__DisplayClass15_0.<ScheduleProcessingImpl>b__0() + 0x34

at WhatsApp.DispatcherExtensions.InvokeAction(Object) + 0x35

at System.Threading.ContextCallback.InvokeOpenStaticThunk(Object) + 0x22

at WhatsApp.ConcurrentQueueDispatcher.InvokeQueueItems(Object) + 0x112

at System.Threading.QueueUserWorkItemCallbackDefaultContext.<>c.<.cctor>b__5_0(Object) + 0x46

at System.Threading.ExecutionContext.RunInternal(ExecutionContext, ContextCallback, Object) + 0xc6

at System.Threading.ExecutionContext.Run(ExecutionContext, ContextCallback, Object) + 0xf

at System.Threading.QueueUserWorkItemCallbackDefaultContext.ExecuteWorkItem() + 0x50

at System.Threading.ThreadPoolWorkQueue.Dispatch() + 0x1c8

at System.Threading.ThreadPool.DispatchCallback(IntPtr, IntPtr, IntPtr) + 0x4b

I also have the same issue. This is certainly not due to slow internet speed. Whatsapp need to fix this asap. I was earlier able to connect Galaxy S23 Ultra easily ... just changed my phone to 15ProMax and it is not working.

I can confirm this.

I initially setup my iphone as new but needed the whatsapp messages so I had to reset my iPhone and start over and use Move to iOS.

Worked before but now an error occures.

Whatsapp version on Windows 2.2424.6.0

What did WhatsApp support say when you reported the problem to them?