You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

linlineee Author

Level 1

52 points

Whatsapp App not linking to Whatsapp Desktop

Hello there,

I cannot get my whatsapp (ip 15 pro max) to link to whatsapp desktop(windows).

It always appears error and reverts back to first page that have to click get started.

But I can link to whatsapp web and android phone.

I'm sure it's not internet connection problem, because I use the same wifi connection for all device.

Have tried everything including deleting current versions and reinstalling. Both on iphone and desktop.

I have tried to link another phone to the same whatsapp desktop and it worked, I have tried another whatsapp desktop from another laptop also the same issue can't connect. so what is the issue?

PLEASE HELP!

iPhone 15 Pro Max, iOS 17

Posted on Mar 19, 2024 7:37 PM

Top-ranking reply

Shacau

Level 1

50 points

Posted on Apr 8, 2024 5:03 AM

I'm encountering the same error here! I just switched from an Android phone to an iPhone 15 Pro Max, and now the desktop app isn't working. It worked just fine with my Android phone. I had to transfer the WhatsApp data from the Android to the iPhone; could that somehow be the problem?

View in context

Similar questions

68 replies

May 15, 2024 2:04 AM in response to linlineee

good day, have the same issue here, today cannot link my iphone 14 with whatsapp either windows app or web..is really frustrating since i am using this chat for work purposes and has worked perfectly all these years, any solution please?

Ms_Idara

Level 1

8 points

May 21, 2024 12:56 AM in response to Shacau

This did not work bro...It's still showing error. Mine is 11 pro Max though.

This issue is really frustrating, to think that we don't even have an idea if this issue is being worked on by Whatsapp/Apple tech support is even more frustrating.

Apr 4, 2024 9:50 PM in response to linlineee

yes I have tested with the latest realease 2.2413.1.0 and all is set up and working (Iphone 15 pro and Windows 11 WhatsApp desktop app.

niël210

Level 1

8 points

May 8, 2024 3:13 AM in response to linlineee

Hey Shacau, was your issue ever resolved? Im experiencing same issue with new Iphone 15 Pro

May 10, 2024 9:32 AM in response to Shacau

Good for you!

I'm still encountering the same error... is this problem with whatsapp? microsoft? or apple?

or somehow they are not talking to each other..

Kurtosis12

Level 9

66,706 points

May 10, 2024 10:07 PM in response to Krakoa26

You will need to contact WhatsApp for help with their software, this is not an Apple product.

Here is a link to their help page.

https://www.whatsapp.com/contact/?subject=messenger

May 22, 2024 3:57 AM in response to linlineee

Hi, is your issue fixed? If fixed means can you share me how did you fix because I'm also facing the same issue

May 22, 2024 4:01 AM in response to Shacau

Yes I also did the same transfer whatsapps data android to ios. Is that problem because of that

Whatsapp App not linking to Whatsapp Desktop