Whatsapp App not linking to Whatsapp Desktop

Same error on the WhatsApp application on Windows 11.

I have an alternate solution until WhatsApp addresses this bug for iPhone 15.

Open the web.whatsapp.com in chrome browser, and download the container as a webapp. There is a link under share menu. You can also pin the webapp to the toolbar, and desktop.

Having the same issue after switching from Pixel to Iphone 15! Jeeze, this is so frustrating. Considering sending my new Iphone back because I just don't want to deal with this crap (am too dependent on WhatsApp for my work) and I see from this forum that WhatsApp isn't competent enough to solve this even after months of user complaints!!!

I can confirm this.

I initially setup my iphone as new but needed the whatsapp messages so I had to reset my iPhone and start over and use Move to iOS.

Worked before but now an error occures.

Whatsapp version on Windows 2.2424.6.0

I had Android (S21) and switched to iPhone 15 Pro Max and I have been unable to connect to the desktop app. I have literally tried everything. I uninstalled the windows app and redownloaded, I tried downloading earlier versions of the desktop app, I've erased my iphone and reinstalled using the Move to iOS app, and I tried a fresh install using my iPad instead of the Move to iOS app and backed up my chat history from iCloud so it was a clean apple install, and nothing has worked.

What's interesting is, I was able to connect to my gf new Macbook Pro with no problem, and I'm also able to connect if I reinstall the app and without backing up my chat history, so restoring the chat history seems to be the issue.

If anyone finds a solution, please let us know!

same issue on iPhone 15, anyone found a solution yet?

I also have the same issue. This is certainly not due to slow internet speed. Whatsapp need to fix this asap. I was earlier able to connect Galaxy S23 Ultra easily ... just changed my phone to 15ProMax and it is not working.

I finally sorted the issue, based on someone in the group here.

I disintalled all the previous WhatsApp version on the pc win and downloaded the newer version

FINALLY after 2 months of a try, Works!!!

Hi, I just purchased an iPhone 15 (base model) and started experiencing this issue with my WhatsApp desktop when trying to connect WhatsApp from my iPhone.

I was previously using WhatsApp desktop for many years with my Android (Samsung Galaxy S10) and had no issues. I did transfer my WhatsApp chats from my Android to my iPhone, I am not sure if this is causing the issue? My WhatsApp web works fine, it is only the desktop application that is not allowing me connect. I am using Windows 11 and installed WhatsApp from the Microsoft Store (all applications have the latest updates as of today).

Please assist me guys, if anyone knows the solution. I am not sure how to report this problem to WhatsApp and make them aware of this issue.

Thanks

I am having the same issue. I have IPhone 15pro max as well. If anyone has a solution for this please let me know.

I tried every step I found on foruns or webisite but still cant log in with my Pro max as well.

Tried on ip14max no issue. ip15/plus/max not resolved yet. Please fix it, its kinda wasted buying.

Uh. I am having the same issue. I reported to WhatsApp and sent them many emails. I even updated the app on my phone and laptop but I face the same problem repeatedly. They don't respond to emails and ask me to send them screenshots.

I managed to look at Whatsapp logs on windows 11 and this could be the most possible failure reason. If someone has a case with Whatsapp, feel free to add it as extra info

[FG W P:19912 T:025040 D:21 01-05-24 00:55:12.374 ERROR] Exception: DateTimeConvertor/EnsureIsSeconds > Unix Timestamp supposed to be seconds is too long

at WhatsApp.DateTimeConvertor.EnsureIsSeconds(Int64) + 0x65

at WhatsApp.Sync.History.PayloadProcessor.SetInitialConvoDetails(IMessagesContext, Conversation, Conversation, Boolean) + 0x1f0

at WhatsApp.Sync.History.PayloadProcessor.<>c__DisplayClass19_0.<TryProcessInitialBootStrap>b__0(IMessagesContext) + 0x45e

at WhatsApp.Data.DbAccessProviderExtensions.Run[TDbAccess](IDbAccessProvider`2, Action`1, String) + 0x67

at WhatsApp.Sync.History.PayloadProcessor.TryProcessInitialBootStrap(HistorySync, HistorySyncChunkStatus, String) + 0x1ca

at WhatsApp.Sync.History.PayloadProcessor.ProcessInitialBootStrap(HistorySync, HistorySyncChunkStatus, String) + 0x5e

at WhatsApp.Sync.History.PayloadProcessor.ProcessHistorySyncPayload(HistorySyncChunkStatus) + 0xbd

at WhatsApp.Sync.History.PayloadProcessor.ProcessPayloads() + 0xcf

at WhatsApp.Sync.History.PayloadProcessor.<>c__DisplayClass15_0.<ScheduleProcessingImpl>b__0() + 0x34

at WhatsApp.DispatcherExtensions.InvokeAction(Object) + 0x35

at System.Threading.ContextCallback.InvokeOpenStaticThunk(Object) + 0x22

at WhatsApp.ConcurrentQueueDispatcher.InvokeQueueItems(Object) + 0x112

at System.Threading.QueueUserWorkItemCallbackDefaultContext.<>c.<.cctor>b__5_0(Object) + 0x46

at System.Threading.ExecutionContext.RunInternal(ExecutionContext, ContextCallback, Object) + 0xc6

at System.Threading.ExecutionContext.Run(ExecutionContext, ContextCallback, Object) + 0xf

at System.Threading.QueueUserWorkItemCallbackDefaultContext.ExecuteWorkItem() + 0x50

at System.Threading.ThreadPoolWorkQueue.Dispatch() + 0x1c8

at System.Threading.ThreadPool.DispatchCallback(IntPtr, IntPtr, IntPtr) + 0x4b

I recently switched from android to iphone 15 pro max... now unable to link iphone whatsapp to windows pc with whatsapp desktop app....though waited for 2 updates from whatsapp.. still cannot link....

whats the solution? i can use web ...but it is only for texting... no calling available....

After the latest update, it's finally working : ) WhatsApp Desktop Version 2.2418.6.0.

Shacau wrote:

I'm encountering the same error here! I just switched from an Android phone to an iPhone 15 Pro Max, and now the desktop app isn't working. It worked just fine with my Android phone. I had to transfer the WhatsApp data from the Android to the iPhone; could that somehow be the problem?