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linlineee Author

Level 1

52 points

Whatsapp App not linking to Whatsapp Desktop

Hello there,

I cannot get my whatsapp (ip 15 pro max) to link to whatsapp desktop(windows).

It always appears error and reverts back to first page that have to click get started.

But I can link to whatsapp web and android phone.

I'm sure it's not internet connection problem, because I use the same wifi connection for all device.

Have tried everything including deleting current versions and reinstalling. Both on iphone and desktop.

I have tried to link another phone to the same whatsapp desktop and it worked, I have tried another whatsapp desktop from another laptop also the same issue can't connect. so what is the issue?

PLEASE HELP!

iPhone 15 Pro Max, iOS 17

Posted on Mar 19, 2024 7:37 PM

Top-ranking reply

Shacau

Level 1

50 points

Posted on Apr 8, 2024 5:03 AM

I'm encountering the same error here! I just switched from an Android phone to an iPhone 15 Pro Max, and now the desktop app isn't working. It worked just fine with my Android phone. I had to transfer the WhatsApp data from the Android to the iPhone; could that somehow be the problem?

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Similar questions

68 replies

KiltedTim

Level 10

204,028 points

Apr 9, 2024 11:43 AM in response to necktru

What did WhatsApp support say when you reported the problem to them?

beni251

Level 1

18 points

May 1, 2024 3:24 AM in response to linlineee

i have the same problam,i switcht from android to iphone 15 pro max and my whatsapp app in windows show me alwyes an error

May 2, 2024 11:08 PM in response to Belatech

I still am not able to connect. I am on version 2.2417.4.0.

Jul 7, 2024 6:03 PM in response to linlineee

Same problem, but as other users have said Meta is aware of this issue.

JoseTlk

Level 1

8 points

Apr 21, 2024 9:50 AM in response to linlineee

Same error for me, I've been trying all day with 3 different window computers, also reinstalling the application and restarting. Linking works fine with Whatsapp web and Android, but fails with Windows Desktop.

I am using Iphone 15 Pro with last iOS version, last Apple Store Whatsapp version and last Windows Store version...

IanBios

Level 1

8 points

Apr 22, 2024 8:41 AM in response to MrShaneM

I have a new iPhone 15 Pro Max and the desktop WhatsApp app for Windows gives an unexpected error when it tries to sync after reading the QR code. The web browser version on the Windows desktop does work. I’m using the latest version of WhatsApp windows desktop app and despite repairing, resetting and reinstalling, it continues to give errors.

Shacau

Level 1

50 points

May 9, 2024 12:41 AM in response to niël210

I'm still encountering the same error on Whatsapp desktop version 2.2417.4.0. Has anyone attempted a clean install? I really don't want to lose all of my chat history, but I suspect that the android backup might be the cause of the problem :/

May 20, 2024 4:09 AM in response to linlineee

I recently switched from Android to iPhone and I can't link my iPhone to WhatsApp desktop. It keeps on showing unexpected errors make sure you have a good internet connection I have the same connection on my other devices when I try to link my Android phone it works but when I again try with my iPhone it doesn't work I have good connection latest versions in both devices and still the same issue i need help

Jun 7, 2024 8:03 AM in response to linlineee

I experienced the same issue for months after switching from Android to iOS. Following a suggestion in a YouTube video, I deleted old messages and groups I no longer needed. After doing this, I was able to connect to the desktop app finally :)

I hope this solution works for you too!