Whatsapp App not linking to Whatsapp Desktop

Hello there,


I cannot get my whatsapp (ip 15 pro max) to link to whatsapp desktop(windows).

It always appears error and reverts back to first page that have to click get started.

But I can link to whatsapp web and android phone.

I'm sure it's not internet connection problem, because I use the same wifi connection for all device.


Have tried everything including deleting current versions and reinstalling. Both on iphone and desktop.

I have tried to link another phone to the same whatsapp desktop and it worked, I have tried another whatsapp desktop from another laptop also the same issue can't connect. so what is the issue?


PLEASE HELP!

iPhone 15 Pro Max, iOS 17

Posted on Mar 19, 2024 7:37 PM

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Question marked as Top-ranking reply

Posted on Apr 21, 2024 3:50 AM

Seems to be working from the QR scan (worked for me today)


HOWEVER: if you have the iOS display zoom setting in iPhone set to "zoomed" the WhatsApp [Link Device] button does NOT function. Need to set your display settings to "standard" for zoom level.


I hope that might help someone because it's a pretty obscure bug. Have reported to WhatsApp support, hopefully it gets fixed in a future release :)

Similar questions

68 replies

May 20, 2024 4:09 AM in response to linlineee

I recently switched from Android to iPhone and I can't link my iPhone to WhatsApp desktop. It keeps on showing unexpected errors make sure you have a good internet connection I have the same connection on my other devices when I try to link my Android phone it works but when I again try with my iPhone it doesn't work I have good connection latest versions in both devices and still the same issue i need help

Jun 24, 2024 6:57 PM in response to Akkiron

Is there a way to restore the backup after linking the device? I am thinking of this:


ATTENTION THIS IS NOT THE SOLUTION


  1. make a new backup from the iphone itself
  2. uninstall and reinstall
  3. Not restoring backup
  4. Link device in windows app
  5. restore backup.


The weakness is that there isno way to restore after the installation.


What if having it restored on iphone, I create a new backup and resintall whataspp? Have anybody done that?

Jun 25, 2024 5:55 AM in response to Akkiron

Is there a way to restore the backup after linking the device? I am thinking of this:


ATTENTION THIS IS NOT THE SOLUTION


  1. make a new backup from the iphone itself
  2. uninstall and reinstall
  3. Not restoring backup
  4. Link device in windows app
  5. restore backup.


The weakness is that there isno way to restore after the installation.


What if having it restored on iphone, I create a new backup and resintall whataspp? Have anyone donde that?

Jul 3, 2024 7:57 AM in response to linlineee

Hi, I just purchased an iPhone 15 (base model) and started experiencing this issue with my WhatsApp desktop when trying to connect WhatsApp from my iPhone.


I was previously using WhatsApp desktop for many years with my Android (Samsung Galaxy S10) and had no issues. I did transfer my WhatsApp chats from my Android to my iPhone, I am not sure if this is causing the issue? My WhatsApp web works fine, it is only the desktop application that is not allowing me connect. I am using Windows 11 and installed WhatsApp from the Microsoft Store (all applications have the latest updates as of today).


Please assist me guys, if anyone knows the solution. I am not sure how to report this problem to WhatsApp and make them aware of this issue.


Thanks

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Whatsapp App not linking to Whatsapp Desktop

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