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Whatsapp App not linking to Whatsapp Desktop

Hello there,


I cannot get my whatsapp (ip 15 pro max) to link to whatsapp desktop(windows).

It always appears error and reverts back to first page that have to click get started.

But I can link to whatsapp web and android phone.

I'm sure it's not internet connection problem, because I use the same wifi connection for all device.


Have tried everything including deleting current versions and reinstalling. Both on iphone and desktop.

I have tried to link another phone to the same whatsapp desktop and it worked, I have tried another whatsapp desktop from another laptop also the same issue can't connect. so what is the issue?


PLEASE HELP!

iPhone 15 Pro Max, iOS 17

Posted on Mar 19, 2024 7:37 PM

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Posted on Apr 8, 2024 5:03 AM

I'm encountering the same error here! I just switched from an Android phone to an iPhone 15 Pro Max, and now the desktop app isn't working. It worked just fine with my Android phone. I had to transfer the WhatsApp data from the Android to the iPhone; could that somehow be the problem?

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Apr 21, 2024 3:50 AM in response to linlineee

Seems to be working from the QR scan (worked for me today)


HOWEVER: if you have the iOS display zoom setting in iPhone set to "zoomed" the WhatsApp [Link Device] button does NOT function. Need to set your display settings to "standard" for zoom level.


I hope that might help someone because it's a pretty obscure bug. Have reported to WhatsApp support, hopefully it gets fixed in a future release :)

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Apr 30, 2024 3:05 AM in response to ygoyal578

Just to confirm same story here: changed from Android to iPhone 13 Pro yesterday, and WhatsApp desktop on Windows stopped working. Notably, WhatsApp desktop on my Macbook Pro does work, so clearly it's an Apple/Windows thing.


[Edited by Moderator]

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Whatsapp App not linking to Whatsapp Desktop

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