Starbucks cards in apple wallet not working

I have added three Starbucks cards to my apple wallet. When I try to use them the stores saying they are not registered. I called Starbucks as they originally were in my app and transferred them to wallet, but they are saying they are no longer in my app. Starbucks have advised that on their end it shows the balance was transferred but they cannot see to where. Two of the cards show the balance in wallet and the third card shows it was reported as lost or stolen, which I never did. How do I get to the funds as Starbucks is saying it’s an apple wallet issue they cannot fix.

Posted on Mar 20, 2024 1:00 PM

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6 replies

May 27, 2024 11:33 AM in response to pattycakes1956

Your Starbucks advisors are misleading you. You can’t take funds of a gift card and add them to something Apple controls. You can’t transfer funds from a gift card one company owns (Starbucks) and transfer it to an Apple ID Account or Apple Cash. Federal banking regulations do not permit this. It would be a form of money laundering.


If Starbucks transferred funds, they are responsible for the funds until they are received. When funds are received, a return receipt is issued, proving to the sender funds are received. But again, Starbucks has nowhere to transfer the funds to that Apple controls.


This is the preverbal runaround. Starbucks isn’t owning up to their mistake and they just hope that you give up and don’t pursue it.

May 27, 2024 12:18 PM in response to Jeff Donald

I did add my starbucks giftcard to my applewallet - like a credit card. I started out with $100. Used it a few times and had a $78 balance...and then the pandemic hit. When I tried to use it again 2 years later...starbucks says the funds are not there but it still shows $78 is my applewallet strabucks card. Something weird is going on. I can't be the only one this is happening to. And correct, Apple can't help. I called them. It's Starbucks issue and I keep getting circled aorund.

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Starbucks cards in apple wallet not working

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