Bluetooth issues on iPhone 15 Pro Max

My iPhone 15 pro max Bluetooth connection keeps going in and out and gargled sometimes, my phone is up to date with iOS 17.4.1. Does anyone else have this issue I uninstalled pandora and reinstalled and restarted my phone still didn’t help


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Posted on Mar 22, 2024 5:34 PM

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29 replies

Mar 23, 2024 8:38 AM in response to Haon16

You have a much better chance of Apple doing something about the problem with YOUR PHONE (NOT all iPhone 15’s) if you contact Apple support and have them run diagnostics on your phone.


Apple’s formal support can be reached several ways:

  • You can provide feedback to Apple at→ Product Feedback - Apple where your issue or suggestion will be recorded, but you will not get a reply



For personalized support:


Note that both of the above have options to receive a callback or chat



Jan 5, 2025 8:34 AM in response to brawbob

Let me make a minor correction to your post:


I have now accepted that MY 15Prod bluetooth does not work with my hi fi. That doesn’t mean that millions of other iPhones wouldn’t work.


Have you tried resetting the Bluetooth on your Hi Fi?

Are you close enough to the Hi Fi? 10 feet should be fine, and it may work up to 30 feet if there are no walls to go through.


Have you checked this→Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support

Aug 12, 2024 8:18 AM in response to Haon16

I have had the same problem for over a year. I have reached out to Apple many times I reached out to my carrier many times I have switched my phone. It seems to be a glitch in one of the updates that’s buried in the phone. They told me the only way to resolve it is to restore your phone from scratch and that still did not fix anything. After researching this for months and digging through all kinds of threads, somebody did mention that it is a known problem that Apple is aware of with one of the updates and was supposed to be fixed, but here I am a year later still going through this problem it’s annoying that you can’t listen to music in your car or have Bluetooth conversations.

Jan 5, 2025 5:31 AM in response to Tumbleweed1973

I have a 15pro and bluetooth playback never worked with my home Denon system(1 year old) . 2 Samsung phones and an old iPhone SE all work perfect. Have been to see a "Genius" twice and also spoken online and the only advice ever given is to do a complete reset. Have done this twice and now realise nothing cures this. Playing music on my hi fi sometimes sounds like a tape playing too fast in addition to signal dropping and normal distortion.

I have tried every suggestion on this forum but I have now accepted that the 15Prod bluetooth does not work with my hi fi.

I am sure that Apple are very aware of this issue but cynically I don't think enough feedback from customers has been received for them to do anything about it.

Sad really


Aug 21, 2024 5:27 PM in response to Haon16

the Bluetooth is horrible on this phone, iPhone 15 pro max, and I am on my second one - apple sent me a replacement to “fix” this issue and the replacement has the same problem. I have never been more frustrated, disappointed and beyond unhappy with an apple product and the support they have provided (or lack thereof) for this issue. Went to the store multiple times, called support I don’t know how many times, they tested, reset my phone and still I have an awful device - I have to toggle with it at least 8 times a day to get the Bluetooth to work. I rely on the Bluetooth to log into my work, to run my house, etc, ans I’m at a loss for what to do. Apple has provided no help as they do not seem to realize there is an issue - lack of thorough or adequate testing or a bad batch of iPhones that passed quality control that they don’t want to make right for customers, I’m not sure which is going on, possibly both.

Aug 21, 2024 5:36 PM in response to Lawrence Finch

Honestly I don’t understand why the iPhone 15 pro max has this possible interference issue when none of my other Apple devices have a single glitch with Bluetooth connection. I am beyond frustrated with my 15, the most awful frustrating experience with Apple ever. I’ve gone to support, the store, got sent a replacement phone even, Nothing has resolved the Bluetooth issues which I now deal with daily throughout the day. My work depends on a Bluetooth connection as does running my household and I have a device that makes everything a fight to get it to work. Horrible customer service on this front from Apple, as if they are completely unaware and clueless as to the issue. If you have ANY other suggestions, other than switch to an Android or spend money on another type of iPhone, please share.

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Bluetooth issues on iPhone 15 Pro Max

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