My imac suddenly thinks both my printers are offline

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Level 1

9 points

My imac suddenly thinks both my printers are offline

I have an Epson ET-8550 color printer connected directly to my 2022 iMac (running Sonoma) and a Brother HL-2270DW laser printer connected by wifi. Everything was working just fine several weeks ago—the last time I needed to print from both printers, but now when I turn them on, the computer thinks they are both offline. Both the computer and wifi are shut off every night, and I've checked all the connections repeatedly. The only thing that has changed in the last few weeks was that I changed my Apple ID password, but I can't see how that would affect them. Since this happened to both printers and they are connected differently, I don't think it is a problem with the drivers, which were updated several months ago anyway. I also have an Epson scanner connected directly to the computer, and it works fine. I can't see anything odd in the Printer and Scanner settings. What else should I try?

iMac, OS X 10.11

Posted on Mar 23, 2024 10:05 AM

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Answer 1

wild iris Author

Level 1

9 points

Mar 23, 2024 2:47 PM in response to den.thed

Well, I reset them, but the printers didn't appear in the window to add them. It occurred to me to check the network. It turned out that my computer was connected to a second network that I don't know how it got there. Once I put it back on the usual network, the printers appeared on the list and I was able to reconnect them. They print fine again. Problem solved!

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