VPP purchase, When hitting buy nothing happens?

Hi Good afternoon, I'm looking for some help please.

We have Apple School Manager set up as we work in that sector, I need to purchase 2 additional licenses for Logic Pro.

I have had our finance team add card details to our ASM Payments and Billing Section.

The problem occurs when I select logic pro from the list in the Apps, assign it to our company, select that I would like 2 licenses and then hit Buy.


It sits for a few seconds saying buying then returns to the buy button with nothing else happening.

No additional licenses or fees been taken from the card.

I have tried several browsers and devices to complete this purchase but none work so far.


Could anyone shine any light on this? Any ideas on what's happening??


Thanks in advance.

Mac Studio (2023)

Posted on Mar 27, 2024 8:37 AM

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VPP purchase, When hitting buy nothing happens?

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