Folder in files app will appear in search but won’t appear On my iPhone

I’m looking for a folder on my files app, it appears in search but won’t allow me to open it and it wont appear where it’s supposed to be.

iPhone 14 Pro Max, iOS 17

Posted on Apr 4, 2024 2:14 PM

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Question marked as Top-ranking reply

Posted on Apr 4, 2024 5:09 PM

There is one thing I find disconcerting in the 1st screenshot: it says "< Search" in the upper left while on my iPhone it say "< Browse." I'm not sure I understand why.


This being said, go back to the top level of Browse (by tapping the "<" icon), tap the "..." icon, then "Edit" and deactivate "On My iPhone." Restart the iPhone (I'm not sure it's necessary but it can't hurt) and reactivate "On My iPhone". This procedure should force the iPhone to refresh its list of folders and file.

4 replies
Question marked as Top-ranking reply

Apr 4, 2024 5:09 PM in response to Bappipwp

There is one thing I find disconcerting in the 1st screenshot: it says "< Search" in the upper left while on my iPhone it say "< Browse." I'm not sure I understand why.


This being said, go back to the top level of Browse (by tapping the "<" icon), tap the "..." icon, then "Edit" and deactivate "On My iPhone." Restart the iPhone (I'm not sure it's necessary but it can't hurt) and reactivate "On My iPhone". This procedure should force the iPhone to refresh its list of folders and file.

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Folder in files app will appear in search but won’t appear On my iPhone

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