WhatsApp recent chats widget missing

I’ve just upgraded from an iPhone 13 Pro to an iPhone 15 pro and my WhatsApp recent chats widget is missing from the section where you swipe all the way to the right. It used to be in the customise list but it’s not there. Any idea how to get it back? I restored my new phone from my old one and it copied everything else over except this. I use this widget all the time due to so many muted group WhatsApp chats. Help (screenshot from my old phone)

Posted on Apr 7, 2024 2:36 AM

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42 replies

Apr 13, 2024 1:35 PM in response to Deathroses

Deathroses wrote:

I just noticed this and it really frustrates me. It looks like an update issue with Apple iphone. Are they cutting out competitor messaging apps?

Look two posts above your post, where a user showed a message from WhatsApp, saying this is intentional on their side. How you could possibly think Apple has or had anything to do with this is a mystery. WhatsApp is owned by Meta, the parent company of Facebook, Instagram and WhatsApp. Apple doesn't own Meta, nor the code in their apps. Apple has absolutely NO control over Meta chooses to offer with their apps in any way.

Apr 7, 2024 9:26 AM in response to Stephrp80

Hello Stephrp80,

Im sorry you are having trouble with the WhatsApp widget. Try pressing and holding on the Home Screen and then swipe to the left. There should be a plus button up top. Click it. Then, find WhatsApp in the list. Once added, you can rearrange, add to Home Screen, and more. This could just be because of your phones new iOS. To learn more, go to https://support.apple.com/en-us/HT207122.

I hope this helps and gets your WhatsApp widget back. If it doesn’t work, try calling WhatsApp support here.

I hope this helps.


Apr 9, 2024 6:00 AM in response to Stephrp80

I have the same issue after a recent Whatsapp update with no changes to my phone. The widget is missing and I have no way to re-add it. I also tried adding a widget to the home screen without success. I tried the link above the apple rep posted but I get a 404. I will try Whatsapp support to see if I get a different answer.

Apr 9, 2024 6:59 AM in response to Stephrp80

I’m having the same issue.


Widget disappeared since update.


I’ve got in touch with WhatsApp customer support twice who say they don’t understand the issue I’m describing and asked me to send a video capture…


They then send me a copy and paste email about missing icons despite the fact the issue is with the missing widget…

Apr 9, 2024 7:03 AM in response to Gd88_

The fact is Meta has been building bad code for their apps for a long time. They may try to push the blame on Apple, but Apple cannot do anything with the code for their app, so all of you who are having an issue, need to push on WhatsApp as they are the ones who need to fix this if they didn't mean to remove the widget you were accustomed to using.

Apr 13, 2024 3:22 PM in response to Stephrp80

Widget do WhatsApp desapareceu sim da aba. Porém, o WhatsApp Business ainda continua disponível. Utilizo ambos no meu celular, e só sumiu o WhatsApp pessoal. Que pena era um ótimo atalho e otimização de tempo.


WhatsApp widget has disappeared from the tab. However, WhatsApp Business is still available. I use both on my cell phone, and only personal WhatsApp disappeared. What a shame it was a great shortcut and time optimization.

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WhatsApp recent chats widget missing

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