Uninstalled eSIM on iPhone XS Max

Spectrum needs to issue a new eSim you can add to your iPhone. You may be able to add it from the Spectrum App directly on your iPhone or have Spectrum send you a QR code so you can add it by scanning the QR code.

click here ➜ Set up cellular service on iPhone - Apple Support

kbull52 wrote:

I am transferring cell service from Xfinity to Spectrum. After ending Xfinity and signing up for Spectrum I was unable to download the eSIM information. I uninstalled eSIM, thinking it was necessary to change providers and now am in limbo. I am having trouble getting a new service connected and I assume it is because I need a new eSIM but don’t know. I need directions for next steps- Go into the Spectrum store? Any help would be greatly appreciated as I have woefully inadequate technology skills and knowledge.

Start with spectrum How to unlock your iPhone for use with a different carrier - Apple Support