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I am unable to unlock Schlage Encode Plus with my Apple Watch

I have a Schlage Encode Plus updated with the latest firmware that I can open with my phone but not my watch. Both the phone and watch are updated. The home key shows up in the wallet and express mode is enabled on both devices. When I hold the watch to the lock it says done, but doesn’t unlock. I have repaired the watch and also reset the lock. Do you have any suggestions? Thank you.


[Re-Titled by Moderator]

Apple Watch Ultra, 10

Posted on Apr 17, 2024 5:10 AM

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Question marked as Top-ranking reply

Posted on Jun 28, 2024 8:34 PM

I have an Ultra 1. I experience the exact same issue. Watch lights up the lock orange. It says done on the watch. But the lock doesn't trigger. Would like to know if this is isolated to just the ultra series because that would be interesting...

37 replies

I am unable to unlock Schlage Encode Plus with my Apple Watch

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