Apple denied to fix my Beats fir pro though it was in warranty

I bought the Beats fit pro in September 2023 since then there was one or other issue.

now the left earbuds mic doesn’t work and when I sent my device to apple service center and they gave excuses and asked me to pay same amount of new beats. Thats ridiculous, they told the mesh on the beats are torn little bit and because of that they didn’t even check the mic issue. Well done by billion dollar company. I didnt put my finger in to mess up with thts earbud mesh. They builded low quality product and wantedly fooling customers.Apple is going into trash. Soon they will be selling products on the streets if they continues this. I challenge apple to reply me…