Display got blacked Out and Appearing green lines at notch

I am using my iPhone 13 from last 14 months. Today when I am using my mobile suddenly the display became blacked out and two green lines are appear at the notch (Note: there is no any physical damage).

I am not able to access my phone. Kindly help me in this situation. I tried force restart also but no use. I had tried all the ways as Apple team advised.

Please let me know the further steps to follow. Waiting for your valuable reply.

iPhone 13, iOS 17

Posted on May 2, 2024 1:34 PM

Top-ranking reply

lobsterghost1

Community+ 2026

Level 10

214,958 points

Posted on May 2, 2024 1:37 PM

Try a Force Restart, but I suspect you've suffered a hardware failure and if you have, you'll need to schedule an appointment at your Apple Store Genius Bar for evaluation and service options.

Here is how to do a Forced Restart --> Force restart iPhone - Apple Support

And if that didn't help, here's how to schedule an appointment at the Genius Bar --> Genius Bar Reservation and Apple Support Options - Apple

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Display got blacked Out and Appearing green lines at notch

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