Transferring data to new phone

HI there, My old iphone11 stopped turning on due to the charging port being broken. I got a new iphone and I have none of my photos or information from the iphone 11 even though I signed in with the same Apple ID. Is there any way to get my information to my new phone?

iPhone 11, iOS 16

Posted on May 20, 2024 6:45 PM

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Posted on May 20, 2024 6:57 PM

Do you have a backup of the iPhone 11 on iCloud or a Mac/PC that was completed.....before.....the iPhone 11's port broke?


Otherwise, try using a wireless charger on the iPhone 11 and back it up on iCloud or a computer


Then you can erase the new phone and restore from the iCloud or computer backup. The "new" phone will look like your "old" phone did on the date of the backup.



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Question marked as Top-ranking reply

May 20, 2024 6:57 PM in response to tacocat123

Do you have a backup of the iPhone 11 on iCloud or a Mac/PC that was completed.....before.....the iPhone 11's port broke?


Otherwise, try using a wireless charger on the iPhone 11 and back it up on iCloud or a computer


Then you can erase the new phone and restore from the iCloud or computer backup. The "new" phone will look like your "old" phone did on the date of the backup.



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Transferring data to new phone

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