brand new Ipad pro m4 freeze and crashing
Ipad pro 13” M4 1TB , called Apple and go to center Apple and no hardware problem in diagnosis , but this happening to me , freeze and crashing costantly when i use , Apple TV app scrolling video in horizontal and vertical position , when i use Maps only when is horizontal position , when I see photo in gallery , when I open the app warzone mobile , the iPad freeze , crash and restart, i look the error in the data and analisys section in iPad and put the strings of panicfull crash error in ai for help me and this is what they tell me this:
The crash log you provided contains detailed information about a panic event on your iPad. Let's analyze some key points in the log to understand what might be causing the crashes:
1. Type of Bug and Timestamp:
- Type of Bug: 210
- Timestamp: 2024-05-21 18:05:22.00 +0200
2. Operating System and Device Information:
- OS Version: iPhone OS 17.5.1 (21F90)
- Product: iPad16.5
- SoC ID: 8132
- SoC Revision: 11
3. Kernel Information:
- Kernel Version: Darwin Kernel Version 23.5.0
- Panic String:
4. RTKit Information:
- RTKit Version: RTKit-2419.120.45.release
- Client: local-t8132dcp.RELEASE
- UUID: 00434452-ce83-30f6-8dd0-a55c1b54b684
5. Exception and Stack Frame of the Task in Fault:
- Exception Class: 0x1c (Unknown)
- PC (Program Counter): 0x0000072d974b18
- ISS (Instruction Specific Syndrome): 0x1
The critical part of the log is the panic string:
panic(cpu 0 caller 0xfffffe003ee8d888): DCP crash of unknown type 0x9 pc=0x0000072d974b18 Exception class=0x1c (Unknown), IL=1, iss=0x1 far=000000000000000000 - iomfb_mailbox(77)
This indicates a crash related to the Display Co-Processor (DCP) with an unknown error type (0x9). The DCP is responsible for handling display-related activities, and a crash here suggests a problem with the display subsystem. The presence of iomfb_mailbox suggests a problem with inter-module communication related to the framebuffer.
