Mac book pro freezes when streaming

Mac book pro, Catalina 10.15.7

Using thunderbolt 2 adapter with HDMI to Samsung TV

Streaming runs fine when using non-full screen

You Tube runs full screen with no issues on TV

When streaming in full screen it runs for 10 seconds or so then freezes and sound continues briefly and then shuts down.

Occurs both using wi-fi or when running wired internet


Any suggestions or help would be greatly appreciated.

iPad Air 2, iPadOS 15

Posted on May 22, 2024 9:24 AM

Reply
Question marked as Top-ranking reply

Posted on May 22, 2024 9:40 AM

Jblee5 wrote:

Mac book pro, Catalina 10.15.7
Using thunderbolt 2 adapter with HDMI to Samsung TV
Streaming runs fine when using non-full screen
You Tube runs full screen with no issues on TV
When streaming in full screen it runs for 10 seconds or so then freezes and sound continues briefly and then shuts down.
Occurs both using wi-fi or when running wired internet

Any suggestions or help would be greatly appreciated.



See if there is any insight in similar—


Live stream keeps freezing


streaming video freezes when steaming video macbook


MacBook Pro freezing while streaming YouTube video



in general—


unplug all non-essential peripherals when testing


Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS




To trouble shoot further you can:


—A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies


Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


This test will tell you if third party interference; most extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support


This will tell you if it a universal issue or isolated to your user/admin account. 



Similar questions

1 reply
Question marked as Top-ranking reply

May 22, 2024 9:40 AM in response to Jblee5

Jblee5 wrote:

Mac book pro, Catalina 10.15.7
Using thunderbolt 2 adapter with HDMI to Samsung TV
Streaming runs fine when using non-full screen
You Tube runs full screen with no issues on TV
When streaming in full screen it runs for 10 seconds or so then freezes and sound continues briefly and then shuts down.
Occurs both using wi-fi or when running wired internet

Any suggestions or help would be greatly appreciated.



See if there is any insight in similar—


Live stream keeps freezing


streaming video freezes when steaming video macbook


MacBook Pro freezing while streaming YouTube video



in general—


unplug all non-essential peripherals when testing


Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS




To trouble shoot further you can:


—A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies


Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


This test will tell you if third party interference; most extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support


This will tell you if it a universal issue or isolated to your user/admin account. 



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Mac book pro freezes when streaming

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