Apple News not connected to Internet but all else is

Pretty sure this is an app issue and not based on your settings - I’m also getting this message on my iPhone

Yep same here. Completely random. Never had an issue on previous versions of iOS. But 17.5 and 17.5.1 have done the same to me. And my Mac since 14.5 has had constant WiFi drop outs. Never had either issue before!

Has Apple solve this problem with intermittent "No internet connection" message in the news app?

I noticed pictures would take a long time or just not show up as far back as November 2023, and just caulked it down to slow or busy internet or cellular, but never had the No internet connection message until May 2024.

Like everyone else, I have tried cellular only, internet only, and both. Everything is fine, even data heavy apps that use a lot of real time video.

Since Apple wants to charge a subscription to allow downloadable news stories (a message I have only recently notices), I can only assume that it is an Apple News App issue, and they have not worked out all the bugs yet.

I wonder if anyone with a paid Apple News subscription has the same "no internet connection" message?

If some Apps are working as expected, while others are not - or other devices can connect to your WiFi network - you may find that a restart of your WiFi Router, followed by a restart of your iPad will clear the problem….

To restart your router, disconnect power from the router for at least 30 seconds - then reconnect power to restart. After your router reboots (which may take several minutes), force restart your iPad:

Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

1. Press and quickly release the volume button nearest to the top button.
2. Press and quickly release the volume button farthest from the top button.
3. Press and hold the top button.
4. When the Apple logo appears, release the top button.

Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.

I have the same issue. It’s really odd and frustrating. I’ve tried restarts and re-installs. It’s still happening 🤷🏿‍♂️

Likely an issue on Apple’s side. If so there’s nothing you can do. Just need to wait for them to correct it.

Side note, before hunting around needlessly changing settings, for me this issue is intermittent so randomly comes and goes on its own accord.

This is why I suspect an Apple issue, not an issue with my ISP.

Same issue for ne and my wife in ipads and iphones. The last ios update seems to have knackered it. Hope it is fixed soon, it is driving us crazy.

I’ve also experienced the issue over 4G, so rebooting a WiFi router may not resolve the problem

Looks like it’s Apple’s problem to fix (very soon or I shall be saving £30 per month by cancelling the Apple One Plan)

Any app on iPad or iPhone that needs internet access, might be affected by your cellular settings.

• Through Wi-Fi, the app should have regular internet access.
• On cellular, the app will need permission to use cellular data: Settings﹥Cellular﹥[scroll down to apps list] «your chosen app»﹥

If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support

When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings

If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

Steve Hayes1 wrote:

Yep same here. Completely random. Never had an issue on previous versions of iOS. But 17.5 and 17.5.1 have done the same to me. And my Mac since 14.5 has had constant WiFi drop outs. Never had either issue before!

I had some similar problems recently. A few tests showed the problem was undoubtedly the external connection from my home broadband. All my devices including a work-issued Windows laptop could see the router, but none of them could reach the outside world via WiFi. Turning off WiFi on my iPhone gave me an immediate outside connection using cellular.

Conclusion: My broadband (UK/BT pure fibre) link was offline, probably caused by ongoing maintenance at 2am. I decided sleep, and it was all working again in the morning.

Started noticing this a week or two ago. It happens most often when I’m commuting on the bus. The connection drops sporadically—some days it’s fine, sometimes nothing at all. Data roaming is consistent for browsing and other apps. AT&T, fwiw.

Apple services aren’t what they used to be. Still expensive though.