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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
On my iPad, I keep getting warnings that Apple News isn’t connected to the internet but all other apps and services work as expected. The error is short-lived but often no news stories are found or the error message reappears. I tried resetting the network settings, reinstalling the News app and restarting the iPad. So far no luck.
iPad Pro, iPadOS 17
A bit of an update, I have since spoken at length with an Apple support agent about this. After going through a number of tests it does appear, in my case at least, to be an issue with the news app.
While the issue is still ongoing the fact is that if Apple aren’t told there’s a problem, they can’t fix it; so my advice to anyone having this issue is to raise it with Apple support.
You will have to go through a bit of tedium and basic steps, but keep calm and patient with the agent and give them the chance to run the diagnostics they need to so that they can then present the evidence to the development team.
The more of us that report this, the more evidence can be supplied to the developers, the more evidence that the developers get then the easier it will be for them to understand and fix the issue.
My iPhone developed same issue tried various / usual methods and failed . Went to Apple help and suggested reset of all Network settings on phone and so far it appears to have solved the issue
It appears there must be variations with the issue then connected to the app if that has fixed it for you . The problem is also affecting iPhones and personally I have never used a VPN
I had the same issue. I read the above and found out I had my VPN on. Boom. My fault.
Update: I guess I should have read deeper into the 5 pages of posts; seems this reveal was already known....;)
Not so much of a reveal as I am one of many who had never used a VPN and still experiencing this problem on iPhones . As previously said Apple are fully aware and supposedly working on a fix
I deleted the Apple News app and redownloaded it from the App Store. This fixed it for me. Not sure if this will work for everyone else
Exactly the same for me.
Yeah. Having the same concern. But in my case I had to reopen the app multiple times before it starts loading the news.
Apple News not connected to Internet but all else is
