You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IOS 17.5.1 Problems

Phone was dandy until I did iOS 17.5.1 update last night. I just got off phone with Apple Technical Support, no solutions as of now. Here’s a list of problems now:

  1. Dropping WiFi A LOT throughout day, 5 min on, then off, repeat
  2. Turning off WiFi, still couldn’work online using 5G
  3. Text and email notifications not working at all, banners nor sound
  4. When WiFi was working during day, I’d send email to myself to check, emails sat in OutBox until I waited 5-10 min then I’d go back to OutBox and push it through a second time. It would then go through

Very concerned I’m not getting important incoming emails.

I haven’t even checked yet if my photos have been messed up like others are reporting (which 17.5.1 was supposed to fix from previous update that caused photo issues)


My internet company is not having issues. My phone provider Verizon isn’t having issues.


This must be iOS huge mistakes. Nothing is related to each other, the only common denominator is 17.5.1


[Edited by Moderator]


iPhone 14 Pro Max, iOS 17

Posted on May 30, 2024 5:43 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 7, 2024 7:21 AM

Yep same here, although I’m also having touch screen issues.

I’m constantly having to reboot my phone so that it works again.


[Edited by Moderator]


308 replies

Jun 9, 2024 10:17 AM in response to JBNV

My internet connection on my iPhone 13 Pro Max was slowed down after the 17.5.1 update. Before it, the internet was good. Now, trying to search Youtube, leaving comment on a social media, and even trying to send messages through messaging apps takes a few minutes before sending. I tried to contact my internet provider but it was fine on their end. I checked with my sister's phone who haven't updated to the latest IOS and her phone is working fine, her internet connection isn't having any issues at all. Now I know that it's the IOS problem. I wonder when will this be fixed?

Jun 9, 2024 6:29 PM in response to JBNV

Okay, since the update I’m experiencing buttons unresponsive and Apple Pay is NOT working across multiple areas when I attempt to pay. Very strange. I’ve never had issues with Apple Pay. Please release a fix. Also the phone will go into a screensaver mode playing random photos when my phone is turned on its side to landscape. Um.. I don’t want the phone choosing random photos. I’ve got kids and a job. Nobody needs wild/personal photos randomly displaying on their screen while trying to show grandma a cute YouTube puppy video if you get my meaning. Jesus H. Can we get a little help here Apple?

Jun 10, 2024 10:13 AM in response to JBNV

Since the new update I cannot receive or send texts to and from android devices which is a big problem for me. I also cannot receive texts from paypal or idMe to verify account access. I took my old iphone 11 in to Verizon to help solve the issue and they could not offer a solution. I then decided to take advantage of a free upgrade and got a free new iphone 15 and hoped that would solve the issue and it did not solve it either. Apple, can you please fix this issue asap!!!???

Jun 10, 2024 10:27 PM in response to Sathishkmr53

Had this issue and quite a few more. After googling, chat with Apple, totally resetting phone-nothing worked. Ended up at Apple where the tech claimed it was NOT a software issue, but hardware. They basically replaced the whole inside of the phone under warranty, by 6 days.

Funny thing is when we got it back “fixed”, it was not updated to 17.5.1. I was unable to find a work around without a computer so I was forced to install it.

Phone still isn’t right.

Jun 10, 2024 10:30 PM in response to Jaydeamandaa

Had this issue and quite a few more. After googling, chat with Apple, totally resetting phone-nothing worked. Ended up at Apple where the tech claimed it was NOT a software issue, but hardware. They basically replaced the whole inside of the phone under warranty, by 6 days.

Funny thing is when we got it back “fixed”, it was not updated to 17.5.1. I was unable to find a work around without a computer so I was forced to install it.

Phone still isn’t right.

IOS 17.5.1 Problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.