Setting up hotmail on new iphone14

3 weeks ago i upgraded from an iphone 11 to a 14. Since then I cannot add my hotmail email as an account without continuously receiving a message "Cannot Verify Server Identity The identity of "m.hotmail.com" cannot be verified." I have deleted the account, but since this is my main personal email i would to be able to access it on my phone!

Posted on Jun 1, 2024 9:15 AM

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Question marked as Top-ranking reply

Posted on Jun 2, 2024 12:27 AM

  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you



It's crucial to emphasize that when you enable 2-step verification for your Outlook (Hotmail) account, you need to utilize a specially generated app password from Microsoft to access the same account through the iOS mail app. --> Manage app passwords for two-step verification


Using an app password is essential if you enabled two-step verification for your Outlook (Hotmail) account. Two-step verification adds an extra layer of security by requiring a code from your phone or authenticator app in addition to your password when signing in. Regular passwords won't work with apps that don't support two-step verification, which is why Microsoft created app passwords. Just generate an app password for your iPhone's mail app and you'll be good to go!

Here are some additional points you might find helpful:

  • You can generate app passwords through your Microsoft account security settings.
  • App passwords are unique and only work for the specific app they're created for.
  • Consider creating strong and unique passwords for your Microsoft account and other online accounts.


This applies to Google, Yahoo and Aol too.


You may have enabled two step verification on Google --> Sign in with App Passwords - Google Account Help

You may have enabled Authenticator for Yahoo --> Generate and manage third-party app passwords | Yahoo Help

You may have activate 2-step verification for Aol --> Create and manage third-party app passwords - AOL Help


2 replies
Question marked as Top-ranking reply

Jun 2, 2024 12:27 AM in response to EmonOsage

  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you



It's crucial to emphasize that when you enable 2-step verification for your Outlook (Hotmail) account, you need to utilize a specially generated app password from Microsoft to access the same account through the iOS mail app. --> Manage app passwords for two-step verification


Using an app password is essential if you enabled two-step verification for your Outlook (Hotmail) account. Two-step verification adds an extra layer of security by requiring a code from your phone or authenticator app in addition to your password when signing in. Regular passwords won't work with apps that don't support two-step verification, which is why Microsoft created app passwords. Just generate an app password for your iPhone's mail app and you'll be good to go!

Here are some additional points you might find helpful:

  • You can generate app passwords through your Microsoft account security settings.
  • App passwords are unique and only work for the specific app they're created for.
  • Consider creating strong and unique passwords for your Microsoft account and other online accounts.


This applies to Google, Yahoo and Aol too.


You may have enabled two step verification on Google --> Sign in with App Passwords - Google Account Help

You may have enabled Authenticator for Yahoo --> Generate and manage third-party app passwords | Yahoo Help

You may have activate 2-step verification for Aol --> Create and manage third-party app passwords - AOL Help


Jun 2, 2024 12:37 AM in response to EmonOsage

EmonOsage Said:

"Setting up hotmail on new iphone14: 3 weeks ago i upgraded from an iphone 11 to a 14. Since then I cannot add my hotmail email as an account without continuously receiving a message 'Cannot Verify Server Identity The identity of 'm.hotmail.com' cannot be verified.' I have deleted the account, but since this is my main personal email i would to be able to access it on my phone!"

-------


Create and Use an App Password:

hotmail.com is now officially outlook.com. Note that you would need a new App Password, being that Mail is a third party app. You cannot log in using your eMail address password. As an example, go here for HotmailManage app passwords for two-step verification - Microsoft Help

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Setting up hotmail on new iphone14

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