Where to send age change request for the Apple ID?

When I created my sons account, I wasn’t thinking straight so I accidentally put my youngest daughters birthday instead of his. So I tried to change it so that he could download all the games and apps he wanted to download, but theres a certain age limit to do that. I tried to change his age which I successfully did! But it said it would send a request to me for it to successfully change his birth date. I have looked all over my phone for the verification but I have not received it.


I wanted to know where the request is sent so I can change my son’s age. Thank you.


Sincerely Sahara


[Re-Titled by Moderator]

iPad, iPadOS 17

Posted on Jun 12, 2024 6:32 PM

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Question marked as Top-ranking reply

Posted on Jun 13, 2024 5:38 AM

According to the support article: Update the birth date associated with your Apple ID - Apple Support

"If you need to change the birth date for someone below age 13 [age varies by country - see the article], contact Apple Support."

Click/tap on this link to contact support --> Contact - Official Apple Support

Work your way down the menus to find the item you need, or at least to get a chat session or telephone call and be redirected.

This page has telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

Jun 13, 2024 5:38 AM in response to Saharais

According to the support article: Update the birth date associated with your Apple ID - Apple Support

"If you need to change the birth date for someone below age 13 [age varies by country - see the article], contact Apple Support."

Click/tap on this link to contact support --> Contact - Official Apple Support

Work your way down the menus to find the item you need, or at least to get a chat session or telephone call and be redirected.

This page has telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support


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Where to send age change request for the Apple ID?

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