The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
iPad 5th generation with iPadOS 16.7.8 can't be backup in iTunes version 12.13.2.3. The backup button in iTunes is grey.
Windows
Is the iPad unlocked?
Has the Trust message popped up and been accepted?
Is there enough storage space in the computer to accept the backup?
click here ➜ If you can't back up your iOS or iPadOS device to a computer or restore it from a backup - Apple Support
ipadOS 16.7.8 can't be backup in iTunes 12.13.2.3
