Chase new card suspended

Fraud on old chase card they submitted the new one it appeared in my Apple Pay but it showed suspended. Here is the trick!! Have chase remove the card ( it will show active on their side ) still have them remove it go to your digital wallet remove it from there then add it back still in your digital wallet go to chase it should pop up add and follow prompts and this should fix the problem!!

Posted on Jun 25, 2024 5:00 PM

Similar questions

Chase Freedom Card not working at Andronicos/Safeway via Apple Pay On three recent occasions, my Chase Freedom Card has not worked at Andronicos/Safeway via Apple Pay. After the first occasion, I removed the card from my Wallet and reinstalled. After the second occasion, I reported it to Chase Bank and was informed everything looked good on their end. These fails have occurred after I received a new Chase Freedom Card.
462 2
Why is Apple Card asking me to Request New Card Number? My Apple Card Wallet is asking me to request a new card number. "Remember to update card information with merchants who may have your current number on file." I have not claimed fraud or asked for a new card number. If I get a new card number I will have to change auto-pay settings for many expenses, which is a real pain. Last time that happened I lost my dental insurance because I couldn't get Blue Cross to take my new card number.
481 2
Why is a deleted card still being charged on my apple wallet I have been charged multiple times to a card that was deleted months ago. I have reached out to customer support for the specific app being charged and advised it was done through Apple Pay and they won’t reverse unless they know last 4 digits of card used which is specific to the apple wallet card added which I can not see since card was deleted months ago. When I reached out to apple they advised it couldn’t have been charged if deleted but they aren’t able to see transactions. Bank confirms it was charged through Apple Pay. Someone explain how it’s okay to charge a card that was deleted months ago and I can not get any help with this matter??
7838 6

1 reply

Jeff Donald

Level 8

44,484 points

Jun 26, 2024 5:14 AM in response to latatanisha

Thanks for the tip! I’m sure it will help other community members.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Chase new card suspended

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up