User profile for user: ncrane27
ncrane27 Author
User level: Level 1
4 points

Bluetooth no longer works - can't find com.apple.Bluetooth.plist

I purchased a new MacBook Pro in 2021. Bluetooth worked just fine. Sometime during the first year, after an OS update, my bluetooth stopped working. I can't turn it on. I also cannot reset the bluetooth module - the com.apple.Bluetooth.plist file is missing. I am currently running macOS Sonoma. I tried doing a factory reset and that did not restore bluetooth functionality. Has anyone else had this issue and been able to resolve it?

Posted on Jul 8, 2024 12:50 PM

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User profile for user: leroydouglas
leroydouglas
Community+ 2025
User level: Level 10
198,762 points

Posted on Jul 8, 2024 2:08 PM

Is the bluetooth being recognized by the system...? If not you have a hardware issue


>(Option key)System Information>Hardware>Bluetooth





In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



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User profile for user: leroydouglas
leroydouglas
Community+ 2025
User level: Level 10
198,762 points

Jul 8, 2024 2:08 PM in response to ncrane27

Is the bluetooth being recognized by the system...? If not you have a hardware issue


>(Option key)System Information>Hardware>Bluetooth





In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



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Bluetooth no longer works - can't find com.apple.Bluetooth.plist

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