User profile for user: ncrane27
ncrane27 Author
User level: Level 1
4 points

Bluetooth no longer works - can't find com.apple.Bluetooth.plist

I purchased a new MacBook Pro in 2021. Bluetooth worked just fine. Sometime during the first year, after an OS update, my bluetooth stopped working. I can't turn it on. I also cannot reset the bluetooth module - the com.apple.Bluetooth.plist file is missing. I am currently running macOS Sonoma. I tried doing a factory reset and that did not restore bluetooth functionality. Has anyone else had this issue and been able to resolve it?

Posted on Jul 8, 2024 12:50 PM

Reply
Question marked as Top-ranking reply
User profile for user: leroydouglas
leroydouglas
Community+ 2025
User level: Level 10
198,822 points

Posted on Jul 8, 2024 2:08 PM

Is the bluetooth being recognized by the system...? If not you have a hardware issue


>(Option key)System Information>Hardware>Bluetooth





In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: leroydouglas
leroydouglas
Community+ 2025
User level: Level 10
198,822 points

Jul 8, 2024 2:08 PM in response to ncrane27

Is the bluetooth being recognized by the system...? If not you have a hardware issue


>(Option key)System Information>Hardware>Bluetooth





In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Bluetooth no longer works - can't find com.apple.Bluetooth.plist

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up