iCloud emails on my android won't open.

I can log in and display my iCloud emails (on my Samsung S23 Android phone) but they won't open when I click on them. It's not the keyboard because I can compose a new e mail. This has never happened before. How do I fix this?

Posted on Jul 11, 2024 11:15 AM

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40 replies

Jul 26, 2024 5:16 PM in response to GlennMac1

I found a way to open it:


You have to make a double click on the mail really fast (instantly) but not on the same spot.


Use your 2 tumbs to spam click on the mail very fast alternating between right and left.

You cannot use one tumb since the 2 spots need to be apart from each other and and the second click must be right after the previous without any delay.


Elsewise use the forwarding workaround, but it didn't let me open embeded links.

Jul 30, 2024 4:26 PM in response to GlennMac1

Samsung internet and google chrome:


While I don't have a solution, I noticed that it's seems to be related to the "DESKTOP VIEW" in the settings for the browser. When I turn it off amd use "mobile view" I can scroll the emails though still not open them.


I can open an email if i catch it while it shows on screen as a pop up.


Email apps work fine (just web browsers).


Firefox:

Does not work in desktop form but works if open in mobile view.


Also there is this weird looking icon with a rectangle and little horizontal lines when in the desktop view.


Sep 8, 2024 12:46 AM in response to GlennMac1

SOLUTION: There are two things you can do and the first one is what I prefer:


1) The button is just shrunk to probably a dot, and the dot is positioned at the left corner of every mail. Try to tap around the Blue Dot that depicts unread mail. I start by tapping on the blue dot, and downwards and then the mail opens.


2) When you are on the dashboard window of the icloud (where you can see only 3 mails) you can enter the mail from there. Then you keep tapping on the down arrow "v" symbol on the toolbar on top right corner of the mail to go to next mails and so on.

Sep 29, 2024 3:08 PM in response to GlennMac1

Hey y'all. I'm not sure if Apple put out a fix for this yet. I'm still having this same issue. So here's what I have to do in order to view my emails from the web browser.


I go to my mail widget on the icloud page and tap the email I want to view. Then when you're in the email, you can navigate between emails using the links at the top right. See pics for reference.


I hope this helps someone. I won't give up my android phone until Apple allows us to clear apps cache and data like android, plus other items.

Jul 16, 2024 12:57 AM in response to GlennMac1

GlennMac1 Said:

"iCloud emails on my android won't open.: I can log in and display my iCloud emails (on my Samsung S23 Android phone) but they won't open when I click on them. It's not the keyboard because I can compose a new e mail. This has never happened before. How do I fix this?"

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To the OP and All Participants:

This seems to be catching on. So,...

Inform Apple of this:

Do your Part: Report this to AppleApple won't get back to you directly, but the more feedback they receive on this, the more they will know what is going on, and what fixes to include in updates to come. Apple will never know if this, if it is not reported.

  1. Go Here: Feedback - Mail - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: on when you came access it issue, and how you have troubleshot it thus far. Include the URL of this thread.
  4. Proceed from there as necessary



Jul 30, 2024 5:18 PM in response to GlennMac1

Things just got weirder!

Had a hunch and tried hooking up my wireless keyboard to the phone and it works in both modes, mobile as well as desktop.


Both browsers that weren't working before (Chrome and Samsung Internet).


So, everything works with external keyboard.

I'm gonna forget the bluetooth keyboards and reboot the phone and let yall know if it fixes the issue.


Jul 31, 2024 3:07 AM in response to GlennMac1

I have a newly purchased S23

Tap to open icloud email does not respond.

Finger hold to scroll down deleted 4 emails that were not even opened!

I was unable to recover one of them.


Suggestions to hold to reply works to see the body of content but attachments cannot be opened.


Given the unexpected deletion without opening anything I'd say, do not risk hacks to open mail. As the normal behaviour to use is unpredictable.


Aug 5, 2024 12:42 PM in response to GlennMac1

Interestingly there is something weird going on with mac.com email on Outlook on Android too. It is only showing one or two mails for the previous day and only one for the previous week. I know there are more mails as I can see them on cloud.com and if you add the mac.com email address to Gmail app you can see them on there. I don't think it's an android problem per se, I think it's the way Apple have made a change to mac.com / me.com / icloud.com email and they haven't tested it on Android. All my other email accounts work.


[Edited by Moderator]

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iCloud emails on my android won't open.

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