I am unable to reinstall macOS El Capitan on my MacBook with error popup.

Bigdog2016 Said:

"I am unable to reinstall macOS El Capitan on my MacBook with error popup.: Heres a picture"

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Thank you for the photo.

Read the Error Message:***

"The server gave an error during download: 403 Forbidden"

About Error 403:

Error 403 means that you have access to a server, but you are not being granted permission to get in. If you cannot get into Apple's server, then that seems to be something on Apple's end. Your network connection to Apple is working just fine --but you are not being permitted to use it. So, give Apple a call, requesting assistance with this.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary

***Error Message Screenshot:

Bigdog2016 Said:

"Reinstall macos el capitan: When i get to the final step of installing mac os el capitan it ask for my apple ID and i did i get to the 6 digit verification code it has an error pop up is it a hardware or a software problen?"

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Troubleshooting mcOS Reinstall:

Restore from a Backup:

A. Did you back Up your Mac First?:  Be certain you Create a Time Machine Backup of your Mac, so that way you can have something to restore your Mac from, should anything go wrong with the reconfiguration.

B. Connect Using Ethernet:

What happens when you connect your Mac to your router using Ethernet? That may provide a more reliable connection, lessening the chance of losing the connection.

C. Re-Mount the Drive:

Boot into Recovery Mode (Intel) . You need to click the “Mount’ button to proceed. So, select the drives, and then click "Mount" Try rebooting once more. If of no success, then click unmount button, and then the mount button. Try rebooting once more. It looks dulled-out. So, if you cannot click it, then click the First Aid button to fix this volume.

D. See if your Hard drive is Failing:

What to Try:

• Verify your Drive: Repair your Disk in Disk Utility - Apple Support
• Go Here: If your Mac Starts Up to an Apple Logo or Progress Bar - Apple Support
• Perform the following in Recovery Mode:

1. Boot: into Recovery Mode. Go Here:  How to Use Safe Mode on your Mac- Apple Support
2. Select: Disk Utility
3. Select: the Drive
4. Click: First Aid button

Bigdog2016 wrote:

When i get to the final step of installing mac os el capitan it ask for my apple ID and i did i get to the 6 digit verification code it has an error pop up is it a hardware or a software problen?

What was the issue to begin with when you say "Reinstall macos el capitan"....why was this?

Is this your Mac?

what exact Mac is this?

ref: Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to find where you're signed in - Apple Support

Check your warranty coverage

My Support - Official Apple Support

re: How to download and install macOS - Apple Support

Bigdog2016 Said:

"I forgot to do a Time Machine but tried everything else and no luck."

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Getting Around 4 Digit Passcode Issue:

A. Resetting the Passcode:

So, what the Hard Drive Status?:

Well, if you tried everything else, then does that mean your hard drive is failing in Disk Utility?

B. Provide a Photo of this Message:

Reply back with a photo of the screen. If your device is so old, then I'm not so certain you can get around this.

C. Two Other Thoughts:

Try putting two zeros in front of the passcode. No success? Reset your passcode. You'd reset your device to do so.

1. Go here: Reset the passcode - Apple Support
2. Scroll to: Set a passcode on iPhone
3. As it Reads: "If you can’t remember your passcode, you can erase your iPhone with a computer or with recovery mode, then set a new passcode."