Is iOS 17 on iphone compatible with MacOS Monterey

My iphone updated to OS 17 and is no longer recognized on my desktop running Monterey 12.7.5. I'm using a macpro 2013


iPhone 6, iOS 12

Posted on Jul 22, 2024 9:14 AM

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Posted on Jul 29, 2024 8:15 AM

johnils wrote:

My phone is connected, unlocked and charging. This is what my finder looks like - no iphone.
running Monterey 12.7.5
iphone 15 is running os 17.5.1

https://discussions.apple.com/content/attachment/dba1ca98-ff40-433f-85cb-2b45abc58af9

Do note, that the "Locations" section in your screenshot is closed. So you won't see any devices there, not even your Mac's hard drive. Hover your mouse over the locations title so the ">" appears and click on it to expand the section.


It should then show the iPhone there when connected.

25 replies
Question marked as Top-ranking reply

Jul 29, 2024 8:15 AM in response to johnils

johnils wrote:

My phone is connected, unlocked and charging. This is what my finder looks like - no iphone.
running Monterey 12.7.5
iphone 15 is running os 17.5.1

https://discussions.apple.com/content/attachment/dba1ca98-ff40-433f-85cb-2b45abc58af9

Do note, that the "Locations" section in your screenshot is closed. So you won't see any devices there, not even your Mac's hard drive. Hover your mouse over the locations title so the ">" appears and click on it to expand the section.


It should then show the iPhone there when connected.

Jul 27, 2024 4:00 PM in response to johnils

johnils wrote:

That is not a dumb question. I am NOT using the same cable. The only cable that came with the phone does not connect to my desktop USB port. I am using a charge cable that came with a a Moudou wireless lavalier micophone. Could that be the problem?


It could easily be the cause of the problem.


If it's only connecting the 5V and ground pins, then as far as your computer and iPhone are concerned, they are not connected to each other.

Jul 25, 2024 4:17 AM in response to Owl-53

PRP_53 wrote:

Found one of John Galt's posting re Xcode in macOS 12 Monterey

"Your iPhone needs to update software to … - Apple Community


Interesting. That thread refers to installing Xcode, and then running it at least once (which apparently finishes installing some things).


In the High Sierra threads that I saw, people were going into the Xcode installation and copying out or running some particular mobile-device-related piece of it. Possibly equivalent as far as that one component goes.

Jul 24, 2024 10:48 PM in response to johnils

johnils wrote:

I plug the phone into my desktop. The phone begins to charge so I know it's connected. But there is no iphone listed in the sidebar of my finder. (see attachement)


Dumb question: Are you using the same cable that you were using when things worked?


If you were using a "charging only" cable that connected the USB 5V and ground pins, but not the data pins, I would expect exactly this outcome.

Jul 25, 2024 8:10 AM in response to johnils

When the iPhone is connected by Cable - does it Ask you to Trust this device ?


Sync over Wi-Fi instead of USB

When your device is connected to your Mac via USB, you can set up your Mac so that in the future it syncs over Wi-Fi instead.

  1. Select your device in the sidebar of the Finder window, then click General on the right. 
  2. Scroll down and select “Show this [device] when on Wi-Fi.” 
  3. Click Apply.

You can now unplug your device from your Mac. When your Mac and device are on the same Wi-Fi network, your device appears in the Finder sidebar, and it syncs automatically over Wi-Fi whenever it's plugged in to power.

Jul 25, 2024 1:29 AM in response to Servant of Cats

Servant of Cats wrote:


PRP_53 wrote:

Got it

There have been some more Senior Contributor suggesting installing Xcode to achieve the update

Not familiar with the usage of this Heavy Weight application thusly not making that a suggestion

@ John Galt was the person making that suggestion if that helps others track it down

I've seen people suggest that for getting iTunes to recognize iPhones running iOS 17, under High Sierra. From all indications, iTunes 12.8.3 running under High Sierra should be sufficient to manage such iPhones - and it should update itself if needed. But judging by posts on these forums, people are having mixed results in practice.

Some went so far as to download Xcode, extract a component from that, and use that to update iTunes' support! Something that should not be necessary, but that apparently worked for them.

Are you sure that this suggestion pertained to Macs running Monterey, and that it was not High Sierra and iTunes specific?

Thank you for doing in on OP's question


As @ Phil0124 mentioned, " The more the merrie "


As I normally have worked primarily macOS 11 Big Sur and above


Am fairly certain, Xcode was used in one or more of those specific versions of macOS


Until I can actually find the suggestion or @John Galt should pass by


Still looking for it


Perhaps OP is best to follow the other suggestion from @ Tesserax and contact Apple Support Directly


Jul 24, 2024 10:46 PM in response to Owl-53

PRP_53 wrote:

Got it

There have been some more Senior Contributor suggesting installing Xcode to achieve the update

Not familiar with the usage of this Heavy Weight application thusly not making that a suggestion

@ John Galt was the person making that suggestion if that helps others track it down


I've seen people suggest that for getting iTunes to recognize iPhones running iOS 17, under High Sierra. From all indications, iTunes 12.8.3 running under High Sierra should be sufficient to manage such iPhones - and it should update itself if needed. But judging by posts on these forums, people are having mixed results in practice.


Some went so far as to download Xcode, extract a component from that, and use that to update iTunes' support! Something that should not be necessary, but that apparently worked for them.


Are you sure that this suggestion pertained to Macs running Monterey, and that it was not High Sierra and iTunes specific?

Jul 25, 2024 4:45 AM in response to Servant of Cats

Good work there 😎


From a Non Apple Source and related to the iPhone using the 24 Hour clock versus the more conventional AM / PM format


https://apple.stackexchange.com/questions/410873/what-is-updated-by-a-software-update-is-required-to-connect-to-phone


Personally, I do not sync or connect my iPhone 15 Pro to any of the 3 Machines presently running Sonoma 14.5


Just use iCloud to backup and sync across pics, vids, passwords etc


Works like a charm

Jul 22, 2024 1:09 PM in response to Owl-53

No need to step aside. The more the merrier.


Also, at this point, only thing I can add, is to question how the iPhone is being connected to the Mac.


If all seems to be correct and its not showing up then I'm baffled.


If there's a message stating an update is required that was not mentioned, then that would offer a course of action.


But outside of checking cables and ports and trying different connections I have no more insight to offer.

Jul 27, 2024 3:39 PM in response to Owl-53

I would do that except, as I stated above, my device doesn't show up in the sidebar of the Finder window to click on. I'm in a catch 22.


My iphone does not even exist as far as OS Monterey 12.7.5 is concerned. I will have to upload everything to icloud and download from there I guess. But what about backups of my iphone?


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Is iOS 17 on iphone compatible with MacOS Monterey

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