Network settings are preventing loading privately

The last action as stated in the chain did the trick for me as well.

Do a forced restart "Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button until you see the Apple logo." That is all that I did and when the iPhone powered up, the issue has been resolved.

Thank you dana_pac_ for having documented the issue and resolution well.

One way to fix it is

Open mail app select Mail>Settings>Privacy disable:

Protect Mail Activity

Hide IP address

Block all remote content

Shoe junkie response helped me fix the same problem that started with me on my iPhone7/25. I’m wondering if this also is an iPhone glitch with the update that happened a few weeks ago. I just turned limit IP under Wi-Fi and my images reappeared automatically. Are we supposed to put limit access on all the time though? All this happening because of all the hacking? Does someone have an answer of what we should do for the long-term

Was having the same issue just started yesterday. Turned off privacy protection and hide ip. Seems to work now.

This is an Apple issue with iCloud Private Relay. And it’s effecting mostly iCloud+ subscribers. You can do the work around but don’t forget to reverse that work around once it’s repaired by Apple.

“Launched in 2021 specifically for iCloud+ subscribers, iCloud Private Relay helps protect Apple users from online trackers by encrypting traffic going through customer devices. The DNS service sends requests using two separate internet relays to restrict web trackers and internet service providers to profile users by combining their IP addresses, location and browsing activity. It uses the Oblivious DNS-over-HTTPS protocol that Apple designed in collaboration with Cloudflare in 2020.”

https://techcrunch.com/2024/07/26/apples-icloud-private-relay-hit-by-outages-for-some-users/

After rebooting my phone, it went away. ???

stedman1 wrote:

There appears to be an issue at Apple’s end:

Apple - Support - System Status

The reported problem is with Private Relay; that is a different issue.

This is an Apple problem. Apple status page says that there is a problem with iCloud Private Relay

heres a screenshot of the status page.

This Happened to me too on the 23rd of July… not just images in email (for iPhone, iPad and Mac… even Android) but also images in and videos some apps. However the problem goes away when I am on another network. We have 2 service providers at home and when I switch to the other everything works fine. Also when I use cellular data.

I wonder if all our internet service providers changed their network settings at the same time.

Check mail activity protection in privacy tab on mail settings. It’s being done to protect identity and stop senders obtain information such as how many times you open an email

I was having same issues. Did a hard reset and all seems well again. I did not change any privacy settings!

There appears to be an issue at Apple’s end:

Apple - Support - System Status

If you read the comments here, you'll see that many people just started having this issue in the last couple of days. The issue is that the images included in our emails (logos, etc.) that normally load automatically are being prevented from loading and we have to click on "Load content" for each email, which we never had to do before. Your last question is exactly what we want to know!

I'm including a screenshot of the message that appears at the top of my emails on my iPhone and my iPad, but not on my iMac. So it may be be an issue limited to iOS.

Not sure about specifics for lynnemichl1, but my wife and I are having the same issue. We are not trying to load anything at all, but to open an email and not having the message displayed and the extra needed step to click on the load remote content. The emails are from many various senders to various receiving email accounts my wife and I have on our iPhones. Have yet to check on my MacBook Pro for the issue. Everything worked fine yesterday and today things have changed. It appears to be related to any content in an email that is not text. Not sure if this might be specific enough to be helpful or not.