never done this before. How do I fixit
iPad, iPadOS 17
Dan Casali wrote:
Lawrence Finch’s suggestion (turn Mail Privacy Setting ‘Protect Mail Activity’ off leads the way to resolution, but needs clarification.
For me, simply turning ‘Protect Mail Activity’ off was insufficient. Turning it off revealed two further switches: ‘Hide IP Address’ and ‘Block all remote content’. Turning ‘Hide IP Address’ off did the trick.
Still, the abrupt change in Mail behavior indicates something is awry in Apple land, and ‘Hide IP Address’ is a useful feature. Have to remember to re-enable it when the problem is resolved.
No, nothing is awry. It was a new feature added in iOS 17.5.
Mine also began on 7/25 and, for a few hours the night of 7/26 it resolved itself. I did nothing to fix it. Now it's back again. Turning off tracking for one's IP address is not the answer. That's a "security" feature and not one I'm willing to remove. We need a real fix from Apple.
Same problem as Deidra content isn’t loading as of 7/26 on iPhone mini 12 I have to press the blue prompt if I want it loaded. I’m supposed to change some thing in the settings, but I don’t know what to change. All of a sudden this just started what do I do?
But then, our IP addresses are not being hidden - so says the small print under “Limit IP tracking” … That makes all the recent publicity from Apple about “Privacy” totally redundant
I wonder why this wasn’t tested …
Someone said "they fixed it". I have not changed any of my settings that are set to hide the IP address and protect email. However, it seems the unable to load message has disappeared on my iPhone 15 Pro running 17.5.1 (as it had been for many days before I started getting the error).
However, the unable to load private content message still shows up on an iPad (iPadOS 16.7.8) and old original iPhone SE (iOS 15.8.2). As far as I know, all three devices have the same settings.
I don't want to "fix it" by lessening my privacy and security. I would like Apple to reinstate the privacy to all my devices that were working before 7/25/24. I am assuming when I click Load Content on the broken mail that the device is not using the protections.
Exact issue here ["Your network preferences prevent content from loading privately" next to a clickable "Load content directly" button]. For me this only happens on a MacBook Pro running Monterey (12.7). Emails on my iPhone work fine. The suggestion that this is an iPhone update doesn't make sense or answer the many Mac and iPhone users concerns.
Turning off a security setting doesn't seem wise, especially in light of an apparent glitch. Not that it matters where we are in the world, but I'm chiming in from the Pacific Northwest.
Thanks to everyone for posting. It is good to know it is not our individual device that's failing. Or some setting we altered in our sleep.
All I want to be able to see are the images in any of my emails. They are just the images. This just started yesterday.
This just started out of nowhere today 7/26
Same here. All emails will not show any images. It says my network settings are preventing any images from showing in my emails. This just started a few days ago. what gives?
Having the same issue & like others, just started this morning. I did reboot my phone as mentioned in one suggestion but that didn't fix the problem.
Same issue on my iPhone reboot did not work
Same issue as everyone else. No graphics in emails, only started this morning.
Apple need to fix this glitch quickly
Same. Started today.
Happening to me too, since last night.
but this is happening to everyone since yesterday. surely it's an apple problem?
I just received a couple of emails and it appears that it's now working. All pictures in the email are uploaded so hopefully it's fixed!
Network settings are preventing loading privately
