Should I back up anything from my old iPhone to new before exchanging it?

Question

Level 1

6 points

Should I back up anything from my old iPhone to new before exchanging it?

I just purchased a new iphone 15 Pro from the Apple store, replacing my iphone X. I picked up the phone at the store and they transferred everything to the new phone for me.

They sent me a trade-in kit.

1) Since everything is now on my new iphone, do I need to back up anything from my old phone before I send it in?

2) What do I need to remove from my old phone before sending it in, and how do I do it?

Sorry to be so dense...I found info online but it seemed to be for people who are doing their own transferring.

Thanks.

[Re-Titled by Moderator]

iPhone 15 Pro, iOS 17

Posted on Jul 28, 2024 10:00 AM

Answer 1

Jul 28, 2024 10:05 AM in response to jktjs

I would just reset the phone. I don’t think that you need to back anything up unless you want to. Resetting an iPhone: go to settings, click on general, scroll down until you get to transfer or reset iPhone and follow the on screen instructions.

Answer 2

Jul 28, 2024 10:04 AM in response to jktjs

Pick-up at “Step 4 Sign out of iCloud and the iTunes & App Store” of this article:

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support

Answer 3

Jul 28, 2024 2:24 PM in response to jktjs

Yep, the script Hello” is THE definitive indicator that the phone has been “wiped” and restored to it’s “just out of the box” condition.

👋

Answer 4

jktjs Author

Level 1

6 points

Jul 28, 2024 10:24 AM in response to Chattanoogan

What worries me is that the 2 phones seem to be connected. I just took a couple of photos with the new phone and they are now on the old phone too.

I sure don't want to remove things from the old phone and have them disappear from the new phone!

Answer 5

Jul 28, 2024 10:43 AM in response to jktjs

That’s because they are both still connected to your Apple ID and are staying synchronized.

Step 4 disconnects your old phone from your AppleID.

Once it’s disconnected, nothing you do on your old phone CAN POSSIBLY impact your AppleID or your new phone.

Answer 6

jktjs Author

Level 1

6 points

Jul 28, 2024 12:07 PM in response to Chattanoogan

I think I'm all set.

Now my old iphone X just says Hello in many different languages.

And it is not listed on the new phone under my devices.

Time to box it up and send it out!

Thanks!

Should I back up anything from my old iPhone to new before exchanging it?

Similar questions