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Error "You are not eligible to install new apps from "store.epicgames.com " when installing game in App Store

I can't install the Epic Games Store app store. I am located on the territory of the European Union, but during installation I get the following error: "You are not eligible to install new apps from "store.epicgames.com "". What should I do?


[Re-Titled by Moderator]

iPhone XS, iOS 17

Posted on Aug 16, 2024 11:49 AM

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Question marked as Top-ranking reply

Posted on Aug 17, 2024 10:36 AM

The problem is that nothing appears in the settings.

61 replies

Aug 20, 2024 1:10 AM in response to Lawrence Finch

Hey, this shouldn't be rocket science :o) ?


Check if you are in the right EU country? if you're not, you need a sim card from a permitted EU country as a token.. (prepaid works) If you're in the right EU country and you get this error message:


press ok> go to the iphone/ipad settings menu> under your ID it says in the banner "allow Marketplace from Epic Games" click and accept everything.


After this, the installation of the Epic Store can be done from the previous link in Safari, which gave an error message and the games can also be downloaded now.


This is Epic Games' own How-To video works as long as you are in the right EU country.


https://www.youtube.com/watch?v=_6cmu0NuM3g

Error "You are not eligible to install new apps from "store.epicgames.com " when installing game in App Store

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