Unable to Add Payment Card to Child’s Apple Wallet

Dear Apple Support,

I am encountering an issue with adding a payment card to my child's Apple Wallet. My child is 13 years old, almost 14, and their Apple ID is part of our Family Sharing group. We are located in Romania, and according to Apple's policies, children aged 13 and older should be able to add payment cards to their Wallet.

However, when I try to add a card, I receive an error message saying, "Payment cards are not supported for this account." I am unable to even reach the step where I enter the card details.

Here are some additional details:

  • The region is set to Romania on the device.
  • The iOS version is up to date with the latest version.
  • There are no visible restrictions in Family Sharing or Screen Time that would prevent adding a card.
  • I am unable to sign out of the child's Apple ID on the device as it says, "Sign out not available."

I would appreciate your assistance in resolving this issue, as it is important for us to add a payment card to the Wallet.

Thank you for your help!

Best regards,

iPhone 12, iOS 17

Posted on Aug 18, 2024 10:26 AM

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Question marked as Top-ranking reply

Posted on Aug 28, 2024 5:21 AM

Not OP, but I just had a conversation with Apple Support.


The minimum age in Romania for enabling Apple Pay is 16.

3 replies

Aug 18, 2024 10:45 AM in response to teodora235

This is not official Apple Support. Apple Support Communities is a public discussion forum for fellow Apple users to connect and assist each other.


Apple may have different policies in Romania due to banking laws in regulations. Please contact official Apple Support in Romania for additional assistance.


Romania

0800 400138


Choose your country or region - Official Apple Support


Online Support


When you do learn the minimum age, it would be great if you replied. You information would help other community members in the future. I have also started to compile a list of ages for European countries and I know that many require children to be 14 or 15 years old. Unfortunately Apple does not compile such a list.

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Unable to Add Payment Card to Child’s Apple Wallet

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