magic keyboard keeps disconnecting

did the latest update today for iMac now keyboard keeps disconnecting and slow to respond

iMac 24″, macOS 14.6

Posted on Aug 19, 2024 12:09 PM

Reply
2 replies

Aug 19, 2024 12:33 PM in response to keyboard2024

Have you installed and run any "cleaning", "optimizing", "speed-up", anti-virus or VPN apps on your Mac?


Please download and run Etrecheck.  The free version is sufficient.


Copy the report as shown in this animated screenshot



and use the Additional Text button to paste the report in your reply.



Then we can examine the report and see if we can determine the cause of the problem.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

magic keyboard keeps disconnecting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.