Verification codes are sent to my old number and Apple Pay does not allow me to change my number
My verification code is sent to an old number and I don’t have access to it. It doesn’t let me change it
[Re-Titled by Moderator]
iPhone SE, iOS 16
Question marked as
Banks verify their cards, not Apple. Apple is not a bank. They do not have access to your personal information at the bank.
>>Adding additional verification
A card issuer can decide whether a credit or debit card requires additional verification. Depending on what’s offered by the card issuer, the user may be able to choose between different options for additional verification, such as a text message, email, customer service call or a method in an approved third-party app to complete the verification. For text messages or email, the user selects from contact information the issuer has on file.
A code is sent, which must be entered into Apple Wallet, Settings or the Apple Watch app. For customer service or verification using an app, the issuer performs their own communication process.<<
Card provisioning security overview - Apple Support
Contact the bank that issued the card and tell them they have the wrong phone number as your primary contact method. Instruct them to change it to your cellular number so that you can receive the text.