Horizontal Lines on Screen of iMac, 24", 2021

A continuation of closed topic: Persistent horizontal lines appear on iMa… - Apple Community


This morning, horizontal lines appeared across the lower 2/3 of the screen on my iMac computer, purchased in August of 2021. It happened the morning after an auto-update to Sonoma 14.6.1, but after reading the "Persistent horizontal lines appear on iMac screen" feed in the Community forum, I saw that it was a common hardware issue with the new silicon iMac computers.


The lines downgrade the font quality, and they flicker making using the computer hard on the eyes. This definitely interferes with my work. I have already posted feedback to Apple on https://apple.com/feedback/imac


My iMac is no longer under warrantee, but with this being a common occurrence with the silicon iMacs, I am hoping that Apple will stand by its products and its good name by either repairing or replacing the computer at no cost to the consumer.


iMac 24″, macOS 14.6

Posted on Sep 2, 2024 10:33 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 2, 2024 10:54 AM

Hi,

This is a common issue on new iMac. I hope Apple would recall program about it.


33 replies
Sort By: 

Sep 14, 2024 9:32 PM in response to Wendy887

You are not speaking to Apple on these forums, they are the hosts however they DO NOT read or participate in user to user forums.


If you want your voice to be heard please post at www.apple.com/feedback. They will not answer you directly however your post will be read.

Reply

Oct 21, 2024 7:52 AM in response to Wendy887

Submit feedback to Apple at www.apple.com/feedback and then make an appointment at your local Apple Authorized Service Provider have it serviced and repaired. Apple has not announced any repair programs for what you are experiencing, if/when they do your out-of-pocket expense will be reimbursed.



Reply

Mar 3, 2025 10:50 PM in response to Wendy887

Hi everyone,


I'm experiencing persistent screen flickering on my M1 iMac (purchased in September 2022), and I'm not sure how to proceed. The flickering intensity seems directly tied to screen brightness—higher brightness levels render the flickering lines for a longer duration, while at lower brightness, they appear less frequently.


Several reputable news sources have covered this issue, highlighting that it affects multiple M1 iMac users globally. Given that I am in Gwalior, Madhya Pradesh, India, where extreme summer heatwaves are common, I’m concerned about the long-term reliability of my device.


My Current Situation

  • I use this iMac as my primary work computer for freelance work.
  • I recently moved back home from city life and cannot afford immediate repairs or a replacement.
  • I’ve already spent a lot on my convocation travel (Feb 24 – Mar 1, 2025) and late college fees, impacting my savings.
  • I also pay a monthly EMI for my education loan, so additional expenses are difficult.
  • External monitor? I can’t afford one right now.
  • Apple Authorized Service Centers? I don't trust third-party centers in my area based on past experiences.
  • Taking the iMac to Delhi? Not an option due to travel and accommodation costs.
  • My iPad no longer works, so I’ve stopped digital drawing altogether.


Timeline of the Issue

  • The first minor flicker appeared a week before my convocation trip (mid-February 2025), but it disappeared on its own.
  • After I returned home on March 1, 2025, the flickering became persistent and hasn't gone away since.
  • The iMac has never been moved since I unboxed it in September 2022.


Concerns & Next Steps

I bought this iMac considering Apple’s reputation for longevity, but right now, it feels like a gamble. I’m stuck deciding whether to repair it (which might be costly) or invest further into a product with known issues.


Has anyone here faced a similar issue?

What are my possible solutions without breaking the bank?


Would appreciate any guidance.

Thanks!

Reply

Mar 3, 2025 3:36 AM in response to Wendy887

When I increase the brightness the lines become more persistent and ehn I reduce the brightness they disappear for a while. When I wake up the mac they start appearing again so I increase and decrease brightness to work on my projects. I don't understand how this issue has started as everything else seems fine with the imac other than the display issue.


https://youtu.be/GAJNQm3-zCA

Reply

Oct 16, 2024 7:50 AM in response to somedayicanfly

Did you take your iMac into the Genius Bar yet? How did that go?

I encourage you to do this so that it is another case added to their records. Refer to the earlier post, "Persistent horizontal lines appear on iMa… - Apple Community" especially to those by IatVm and Jotap62. It will help you present a good argument. I was offered a discount on a new computer, but not on the repair. Although it wasn't the solution I was looking for, getting the new computer at least allowed me to put Apple Care on it.

Reply

Oct 20, 2024 8:35 AM in response to Michael Reid

For additional context, I have the following iMac:

iMac (24-inch, M1, 2021)

  • Ports: Two Thunderbolt / USB 4 ports, Two USB 3 ports
  • Chip: 8-core CPU (4 p-cores, 4 e-cores), 8-core GPU
  • Storage: 1TB SSD storage
  • Memory: 16GB unified memory

Ordered on: May 12, 2021


In terms of my exact symptoms, I don't think it's dead pixels. When I run a dead pixel test, I see two distinct issues:

  • Along the bottom rows of pixels, there are three or four alternating black horizontal lines extending across the entire screen, just below the dock
  • In the lower right section of the screen, from the base of the dock up to about 20% to 25% of the display, thicker light grey lines are visible, primarily on the right side. These lines add a textured appearance to the folders in the dock and are especially noticeable on an all-white background
Reply

Feb 10, 2025 10:39 AM in response to Wendy887

Same issue with my iMac M1, after two years of usage. Horizontal lines mostly from top to bottom, and flickering screen. Sometimes the upper rim corner gets too hot to touch. I sent feedback already. I'll take my Mac to service as soon as I can.

Reply

Nov 24, 2024 11:37 PM in response to Wendy887

Hi everyone,


I'm reaching out because I'm having the same frustrating issue with my iMac 24" M1 bought in October 2021. After just three years of careful use, the screen started displaying horizontal lines that flicker and make it difficult to use.


I'm really disappointed to see this happen to such a recent and expensive device. I've tried troubleshooting steps, but nothing seems to work.


Any updates on this issue? If so, how did you resolve it? Any advice or suggestions would be greatly appreciated.


Thanks in advance for your help!


...Ricardo

Reply

Horizontal Lines on Screen of iMac, 24", 2021

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.