I am unable to do a password reset on my Apple Account
Anybody else going through a ridiculous process to reset your AppleID password and being repeatedly diverted and lied to?
My password suddenly stopped working last week, when I haven't changed it in years. When I tried to reset it using the AppleID site, it presented me with a bunch of options that I did not have access to, so I had to choose "Account Recovery". A week later, I've been on three support calls and have gone through the reset process three times. The first and second time, I was told that I would receive a call or text message. Both times given were in GMT and would have been past midnight Eastern Time. Regardless, I never received a call or text message.
Then the third time I talked to support I was told that I would be able to reset my password in 3 hours, which I verified on the AppleID site. I was also told that I would receive a callback at that time to make sure the process worked. I never received a call, and when I logged into the AppleID site it now says it will take another 2 days before I can reset my password. It has been over a week.
Apple support is of absolutely no help, they just tell you over and over again that they have no control over the process, which is baloney. There isn't a single software service I've ever used that has made a simple and necessary account management function completely impossible. Steve Jobs must be spinning in his grave right now.
Has anyone else been through this and successfully changed their password?
[Re-Titled by Moderator]
iPhone 15 Pro, iOS 17
