Add eSim is not available on iphone 15

Bought a new iphone 15 (not pro), model number 5TLM3ZA/A.

The option to add eSIM, however, is not available anywhere....


Can anyone suggest a way to solve this?

iPhone 15, iOS 17

Posted on Sep 10, 2024 8:10 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 10, 2024 8:25 AM

That is a model meant for sale in Singapore, and it appears esim is only supported on 1 carrier there.

You may need to go to the carrier and ask them to add the esim, or use their app to add the sim.


There may be no direct way of adding the sim from the iPhone settings however.


click here ➜ Find wireless carriers and worldwide service providers that offer eSIM service - Apple Support


2 replies
Question marked as Top-ranking reply

Sep 10, 2024 8:25 AM in response to NoamBE

That is a model meant for sale in Singapore, and it appears esim is only supported on 1 carrier there.

You may need to go to the carrier and ask them to add the esim, or use their app to add the sim.


There may be no direct way of adding the sim from the iPhone settings however.


click here ➜ Find wireless carriers and worldwide service providers that offer eSIM service - Apple Support


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Add eSim is not available on iphone 15

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