I just bought a new MacBook and now I, trying to connect to my old Apple ID, it has been more than a decade since I register to my account. I succeed to reset my password, but when Im trying to connect it shows me that my account Is not available.
appreciate the help
[Re-Titled by Moderator]
MacBook Air, macOS 14.5
VII. B "In addition, Apple may terminate your Account upon 30 days’ prior notice via email to the address associated with your Account if (a) your Account has been inactive for one (1) year; or (b) there is a general discontinuance of the Service or any part thereof."
Ask Apple if it is still around to be recovered.
If you see the message below, or similar "inactive" messages:
- "Inactive" Apple ID/Account
- "Verification Failed. This Apple ID is not active."
you might be able to request access to your account by tapping Request Access right from the alert. If that does not work, this link (versus one taking you to the general support page) is the most direct way to get to the people helping you with this —> https://getsupport.apple.com/?PGF=PGF63005&category_id=SC0245&symptom_id=23626
or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support
VII. B "In addition, Apple may terminate your Account upon 30 days’ prior notice via email to the address associated with your Account if (a) your Account has been inactive for one (1) year; or (b) there is a general discontinuance of the Service or any part thereof."
Ask Apple if it is still around to be recovered.
If you see the message below, or similar "inactive" messages:
- "Inactive" Apple ID/Account
- "Verification Failed. This Apple ID is not active."
you might be able to request access to your account by tapping Request Access right from the alert. If that does not work, this link (versus one taking you to the general support page) is the most direct way to get to the people helping you with this —> https://getsupport.apple.com/?PGF=PGF63005&category_id=SC0245&symptom_id=23626
or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support
Why is my old Apple ID account showing as unavailable, How can I recover it?
