Ventura - Your computer was restarted because of a problem

The window below shows the problem details of why my computer restarted because of a problem. I don't understand what the details mean.


[Re-Titled by Moderator]

MacBook Pro 13″, macOS 13.6

Posted on Sep 15, 2024 2:05 PM

Question marked as Top-ranking reply

Posted on Sep 15, 2024 5:47 PM

nvme: "AppleS3xController, PCI Link down."

"nvme" is a reference to the SSD.


Your SSD is failing. If you don't have a good backup, then do so now while you still can do so, otherwise you may lose your data since the SSD could fail at any time. The SSD in the MBPro 13" (2016 & 2017) non-touchbar model has an extremely high rate of failure.


While OWC does sell a drop in replacement SSD, I personally do not recommend spending any money on this laptop for a number of reasons due to well known & even some lesser known hardware issues. The money spent on this laptop would be better spent going towards a replacement laptop.


People should always have frequent and regular backups of their computer and all external media (including the cloud) which contains important & unique data. There are a lot more new ways to permanently lose access to the data on an internal SSD of the recent Macs due to all the hardware, software, and security changes.



2 replies
Question marked as Top-ranking reply

Sep 15, 2024 5:47 PM in response to Community User

nvme: "AppleS3xController, PCI Link down."

"nvme" is a reference to the SSD.


Your SSD is failing. If you don't have a good backup, then do so now while you still can do so, otherwise you may lose your data since the SSD could fail at any time. The SSD in the MBPro 13" (2016 & 2017) non-touchbar model has an extremely high rate of failure.


While OWC does sell a drop in replacement SSD, I personally do not recommend spending any money on this laptop for a number of reasons due to well known & even some lesser known hardware issues. The money spent on this laptop would be better spent going towards a replacement laptop.


People should always have frequent and regular backups of their computer and all external media (including the cloud) which contains important & unique data. There are a lot more new ways to permanently lose access to the data on an internal SSD of the recent Macs due to all the hardware, software, and security changes.



Sep 15, 2024 2:35 PM in response to Community User

That points to a problem that occurred with your HD. I would definitely make sure you have a good backup of any valuable files. There are a couple of free tools you can use for further diagnostics.


The first is DriveDx. This will give a report of your drive health:

https://binaryfruit.com/drivedx


The second is EtreCheck. You just need to do the free download and you can post the report here using the Additional Text option when posting. The report contains no personal information and will provide more information about your system that may help to confirm an issue with your HD or a Software conflict.

Using EtreCheck - Apple Community

How to use the Add Text Feature When Post… - Apple Community

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Ventura - Your computer was restarted because of a problem

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