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Why doesn't Apple Intelligence work on my iPhone 15 Pro Max?

I have upgraded my iPhone 15 pro max to ios 18 and I can't see Clean-up tools in photos, AI Siri, Genmoji and more... Can someone please tell me how to bring these features?


[Re-Titled by Moderator]

iPhone 15 Pro Max, iOS 18

Posted on Sep 16, 2024 11:47 AM

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Question marked as Top-ranking reply

Posted on Oct 29, 2024 7:21 AM

I have a iPhone 15 Pro and I updated to iOS 18.1. I cannot find ANY apple AI features at all. No revamped Siri, no photo smart eraser, no text summaries, nothing. This seems like 18.0 exactly to me. It said it successfully installed 18.1... but I get nothing. Help???

45 replies

Oct 29, 2024 9:56 AM in response to Yalskey

Yalskey wrote:

I have a iPhone 15 Pro and I updated to iOS 18.1. I cannot find ANY apple AI features at all. No revamped Siri, no photo smart eraser, no text summaries, nothing. This seems like 18.0 exactly to me. It said it successfully installed 18.1... but I get nothing. Help???
  • What is the Model number at Settings > General > About > Model Number?
  • Do you have the device set to US English?

Change the language on your iPhone or iPad - Apple Support

  • Do you have the Siri language set to US English?

Change Siri voice or language - Apple Support


How to get Apple Intelligence - Apple Support

Nov 6, 2024 4:43 AM in response to öztürk257

öztürk257 wrote:

MODEL NUMBER A3108 I OWN 15 PRO MAX. I LIVE IN TURKEY. I UPDATED TO 18.1. EVEN THOUGH I SET THE REGION AND LANGUAGE TO ABD. I CANNOT USE OBJECT DELETE, INTELLIGENCE. DID WE PAID LESS MONEY? WHY CAN'T WE USE IT

I answered you in your own thread. Your phone was manufactured for China and until Apple Intelligence is approved for phones made for China, you won't be able to use Apple Intelligence. It has NOTHING to do with the cost of the phone.

Nov 6, 2024 5:34 AM in response to öztürk257

öztürk257 wrote:

MODEL NUMBER A3108 I OWN 15 PRO MAX. I LIVE IN TURKEY. I UPDATED TO 18.1. EVEN THOUGH I SET THE REGION AND LANGUAGE TO ABD. I CANNOT USE OBJECT DELETE, INTELLIGENCE. DID WE PAID LESS MONEY? WHY CAN'T WE USE IT

Was this purchased from Apple or Authorized Apple Seller?


Turkey has some of the highest taxes on iPhones making them much more expensive than other parts of the world and some choose different channels to avoid the high cost.


China is much more restrictive on what they will import in their country and currently doesn't allow any iPhone manufactured for the region to include AI. Obviously you are not going to be able to simply change the region on the device to get the banned features for a device destined for China. There are no workarounds for the device, and if there were China residents would use a VPN and change the region.


To answer your other question: "DID WE PAY LESS MONEY". It sounds like you did.

Nov 8, 2024 5:30 AM in response to ynks1984

ynks1984 wrote:

I purchased an iPhone 14 Pro.......Certified Pre-Owned.......2 Months after purchasing...........WWDC 2024.........I then learned my new iPhone 14 Pro won't receive Apple AI........Obviously, I felt embarrassed, confused and disappointed to have just purchased a worthless iPhone........

Currently, I was about to purchase a Certified Pre-Owned iPhone 15 Pro..........However, after learning about this Apple AI, Visual Intelligence (Google Lens, Amazon Lens, etc.) snub...........I don't understand if the 15 Pro actually receives full Apple AI.......? Truthfully, this feature should have just added & been able to access on the screen and the original camera shortcut key button........Not the new weird capacitive camera button......or allow for both shortcut camera buttons.... lol

The FULL Apple Intelligence will work on an iPhone 15 Pro/15 Pro Max. No, you won't have the new Camera Capture Button, but ALL of the camera features will be available.

Why doesn't Apple Intelligence work on my iPhone 15 Pro Max?

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