iPhone 14 stuck in Activation Lock. What can I do now?

I got a brand new iPhone 14 from tbooth this March. But now I have problem with the activation lock. I sent request for activation lock removal with my original bill, I make a few call to Apple support already but Apple don't help. What can I do now?


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Posted on Sep 17, 2024 12:15 PM

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Posted on Sep 17, 2024 5:29 PM

The simple answer is that tbooth sold you a returned iPhone that they failed to properly prepare for resale. Return it to them and ask for a refund. Otherwise you are out of luck, money, and have a useless device.

5 replies

Sep 17, 2024 12:24 PM in response to oden48

The iPhone 14 was discontinued in Sept. 2023. The phone they sold you was at least 6 months old, hardly brand new, something seems suspicious. Does the email address on the lock screen match yours?


Activation lock is a security protocol that can't be bypassed. Only the person it is locked to can unlock it.


If your phone is Activation Locked - How to remove Activation Lock -

How to remove Activation Lock - Apple Support


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iPhone 14 stuck in Activation Lock. What can I do now?

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