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No sound on iPhone after iOS 18 Update

Hello.. Something weired started happening after I updated my iphone to iOS 18 .. the sound suddenly disappears.. and I had to restart the phone twice to get the sound back again..

did any one have this issue after the update?


[Re-Titled By Moderator]

iPhone 14 Pro Max, iOS 18

Posted on Sep 17, 2024 3:58 PM

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Question marked as Top-ranking reply

Posted on Sep 21, 2024 10:13 AM

I too have no sound after updating to 18.0. And restarting several times has NOT helped!

76 replies

Oct 9, 2024 10:59 AM in response to KellyRobison

@KellyRobison

If you also have a case open with Apple regarding no mail notification sounds using the Mail app with a Gmail account and they told you that if you are using a third party email account, that people will not get a notification sound with the 18 update, then why in gods good name are they telling me and others that the only solution is to erase our phones and setup from scratch?! And that “solution” has confirmed by others NOT to work. And if I call Apple for more help they refuse to provide any alternative solutions. I had no problems with notifications with iOS 17 but I have had nothing but headaches with iOS 18. It’s high time to switch to a third party email app that provides sounds since the “all new and shiny iOS 18” took away the basic functionality of basic iOS apps like Mail. Unbelievable. My frustration is, of course, not directed at you; it’s directed at Apple.

Nov 11, 2024 6:42 PM in response to mayak_pgu

The only way I have been able to get sound notifications for texts back (and it was about 98% successful) was to reset the phone back to factory settings. Even with restoring settings from ICloud backups I spent several days going over all the individual settings to rest my preferences. Also restarted wifi. There seem to be several threads with similar complaints about 18.0 and 18.1. I've sent 2 Feedback reports in asking for a fix for this in another update. So please report here at the link to Apple feedback for IPhone:


Feedback - iPhone - Apple


Oct 9, 2024 9:13 AM in response to Goobie617

I have a case open with Apple Support right now for no notification sounds. She told me what you said, that with the new IOS update, when you have a third party email like gmail, you will not get sound notifications for your email unless your phone is plugged in. I am having all kinds of issues regarding no sound. Some of my haptics aren't working either. The only thing that seems to work is my phone will ring when someone calls me. No sound for texts, no sound when I turn click off the lock screen...what a mess.

Oct 9, 2024 1:20 PM in response to Taittinger1980

Taittinger1980: Yes. I’m getting the notifications on my Lock Screen. I just switched to Outlook app and set up my email account. Everything is working. The issue with no sounds on my phone like text notifications and no haptic sounds - the fix for me was turning off Vocal Shortcuts in Accessibility. Dumb question, but for not Lock Screen notifications, do you have the setting to display as List or Stack? I had mine set to Count and it wouldn’t show I had a text, it would just give me a sound and then just a message saying how many notifications I have. I changed it to Stack and that worked.

Oct 28, 2024 7:52 PM in response to JohnnyCanuck1964

A couple of weeks ago I started getting sound notifications...SOMETIMES, it comes and goes. I lost sounds for email after the iOS 18.0 update, like so many others. I called customer service but they wanted me to do a complete reset of my phone and I didn't want to do that. I'm too afraid if I update to iOS 18.1 it will cause even the few times I DO get sound notifications to go back to ZERO. I'm also going to wait a couple of weeks.

No sound on iPhone after iOS 18 Update

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