Run-Time Error 53: File Not Found LinkCreation.dotm -- NOTHING in the proper folder to delete

I have dealt with this issue over the years and am familiar with the steps to deleting the LinkCreation.dotm file when the Run-Time Error 53 message pops up. I have followed the tried and true steps upon downloading Sequoia 15.0. But this time, there is no file to delete when I get to the file: Go/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Word(or Excel or Powerpoint).

The Word, Excel, and Powerpoint Files found above are empty. So there is no clear way for me to delete the file.

I tried deleting the "Normal.dotm" and

"NormalEmail.dotm" files found at Go/Library/Group Containers/UBF8T346G9.Office/User Content/Templates

But that did not work.

Can you please let me know what I'm supposed to do if the file that is usually deleted to end this run-time error is not in the folder?

MacBook Air 13″, macOS 13.6

Posted on Sep 19, 2024 3:55 AM

Top-ranking reply

Camador_1

Level 1

20 points

Posted on Oct 3, 2024 3:40 PM

Ok Im not sure if it has something to do with the model of the MacBook, but I think this will help.

Finder/ Go/ scroll down and click on Computer ( the little icon with the shape of a laptop)/ Macintosh HD / Library/ Application Support / Microsoft/ office 365 / User Content/ Startup/ you will find the 3 folders with Word, Excell and Power Point.. :) Good Luck

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