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I'm trying to pair my apple watch but it is "Locked to Owner" (which is me) unfortunately I do not remember the Apple Account Password I used at the time of setup. I bought the watch second-hand and went through this process once before so it lists my email as the owner account. It will not accept my current apple password - only the one I used when setting it up the first time.
What can I do?
iPhone 15 Pro Max, iOS 17
Sorry, then, but there may be nothing to be done. Without proof of ownership, Apple can do nothing to help with this issue. You can try these steps:
If that's successful, you should then be able to pair your Watch to your iPhone and set it up again.
If your Watch doesn't appear in iCloud, then I'm afraid that it's no longer usable.
Good luck.
onetruevegas wrote:
Yes, but it will not accept the new password I've set. It says it must be the account and password used at time of setup.
It does have to be the account used at set up, but the password just needs to be the current password for the account. It is not the password that was used to set it up. It may be the case that the account that it is locked to is not actually yours as usually you are only given a portion of the account email address. If that is the case, then there is nothing you can do. The only way to remove the Activation Lock for a different account is by proving you purchased the device from Apple or Authorized Apple seller with the original purchase receipt.
If you're the original owner and can provide valid proof of purchase information you can start an Activation Lock support request at Apple
I do not have the proof of purchase as I bought it second-hand but the apple account required for permission belongs to me. I just don't know the password used at the time of setup.
Have you tried to recover the password to the account?
Yes, but it will not accept the new password I've set. It says it must be the account and password used at time of setup.
Do you have multiple Apple Accounts (formerly Apple ID)? Did you in the past change email addresses associated with your Apple ID?
Apple Watch Locked to Owner - I am the owner
