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iPhone 16 Pro Max Screen Unresponsive

Is anyone else noticing their iPhone 16 pro max being unresponsive sometimes when touching the screen, typing, swiping.


Im not even using a screen protector and it’s like it. Makes things seem really laggy sometimes.


Did not expect it on a brand new iPhone.

iPhone 16 Pro Max, iOS 18

Posted on Sep 21, 2024 9:11 AM

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Posted on Sep 22, 2024 4:48 PM

I have noticed typing on the keyboard sometimes just doesn’t register letters or the space bar. I took it to Apple, ran diagnostic tests and there wasn’t anything wrong. It is extremely laggy and doesn’t pick up key entries. Pls fix!

157 replies

Oct 29, 2024 10:44 AM in response to hellomrdannny

(iPhone 16 Pro Max, Desert Titanium, 256GB)

So I went by an Apple Store finally. Got my phone diagnosed as well as had it gone over by one of the Apple Genius’ there. The only thing they recommended me to do for the device is to completely factory reset and start my device fresh by not restoring my backup. They say it may have been an issue with my iPhone 13 Pro Max just hidden in the background.

So I did the reset, and nothing. It did nothing. Now I’m still struggling with the same screen issues and ontop of it I’m locked out of Microsoft Authenticator for my work.

Apple. Come on. This is getting crazy.

Oct 4, 2024 10:02 AM in response to christyjacob

This update improved the majority of the responsive issues. However if I now scroll up and down in apps or webpages near the edge of the screen, sometimes it doesn’t register.


Kinda crazy how bad this generation of iPhone is. Half the features aren’t coming for months, and basic features like touching the screen aren’t working 100% of the time.


The keyboard isn’t laggy for me anymore. And touching the screen now works fine. It’s just the scrolling close to the edge that’s an issue.

Oct 5, 2024 4:56 AM in response to hellomrdannny

Yes, i have noticed it a lot around the edges. i’ve found myself having to repeatedly touch the little right corner x trying to exit out of something or when using “backspace” while typing. i upgraded from a 13 PM and never experienced this, and on the 16 PM i noticed it the first day. i’m going to wait a couple months for “new batches” to be made and if it doesn’t get better i’m hoping i can get a replacement. it’s THAT annoying.

Oct 5, 2024 7:32 AM in response to lobsterghost1

Yes, I’ve done several forced restarts. It’s the third 16 PM. Clean install from the second one onward, just in case it was something transferring over. Taken it to the Genius Bar, everything I can personally think of. First one was diagnosed with intermittent kernel panics, second one failed touch screen diagnostics. Kernel panics, from what I understand, do not “get better” as time goes on and are extremely unlikely to be software related.

Oct 15, 2024 3:38 PM in response to hellomrdannny

After iOS 18.0.1 did not fully fix the problem that I had with my laggy screen, I ended up making an appointment with a Genius at an Apple Store the day before yesterday, and they did a bunch of hardware diagnostics. My phone failed the Touch Screen Responsiveness Test, so they swapped out my iPhone 16 Pro Max with a new one. I immediately noticed the huge change in responsiveness with the new phone, and it has been absolutely perfect ever since. This has solved my problem completely, and I no longer have any issues with my iPhone whatsoever. It’s awesome now.

Oct 30, 2024 11:20 PM in response to The Viking Prince

I have the Apple 16 Pro Max also and I think I figured out what the problem is it may not make up for the lag. I can’t explain that, but I can’t explain why the unresponsiveness happens I believe.


The new camera settings button, which is at the bottom right of the screen below the screen where you naturally would probably hold your right hand as you’re doing thumb typing with both hands. If you have any little bit of contact with that with your flesh, it is confused. The device isn’t sure whether you’re trying to use the camera controls or whether you’re typing so it doesn’t Do anything until it rectifies what you’re trying to do but with multiple key strokes. Try it out see what You think and Weather I’m on track and please reply back if you think that I’ve nailed it because this could be something that is significant and probably can rectified

Oct 5, 2024 7:01 AM in response to shay1377

We have iPhone 16 Pro Max and 16 Pro, neither of which have any touch issues with the screens. But clearly for some users, there are touch issues. After you updated to iOS 18.0.1 did you do a Forced Restart of your iPhone? This is something I do after EVERY iOS update. Try it and see if it helps you and keep this procedure in mind to do after an iOS update --> Force restart iPhone - Apple Support


Oct 29, 2024 11:46 AM in response to tech_perfume

tech_perfume wrote:

Nothing changed for me, I’m continuing to still have weird screen responsiveness. Except now, I have Apple AI with the problems 😖

Most people aren't having touch issues, but I have no doubt that you are. Have you tried to adjust touch per the directions here --> Adjust how iPhone responds to your touch - Apple Support


iPhone 16 Pro Max Screen Unresponsive

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