iPhone 16 Pro Max Screen Unresponsive

Is anyone else noticing their iPhone 16 pro max being unresponsive sometimes when touching the screen, typing, swiping.


Im not even using a screen protector and it’s like it. Makes things seem really laggy sometimes.


Did not expect it on a brand new iPhone.

iPhone 16 Pro Max, iOS 18

Posted on Sep 21, 2024 9:11 AM

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Question marked as Top-ranking reply

Posted on Oct 15, 2024 3:38 PM

After iOS 18.0.1 did not fully fix the problem that I had with my laggy screen, I ended up making an appointment with a Genius at an Apple Store the day before yesterday, and they did a bunch of hardware diagnostics. My phone failed the Touch Screen Responsiveness Test, so they swapped out my iPhone 16 Pro Max with a new one. I immediately noticed the huge change in responsiveness with the new phone, and it has been absolutely perfect ever since. This has solved my problem completely, and I no longer have any issues with my iPhone whatsoever. It’s awesome now.

289 replies

Oct 31, 2024 2:28 PM in response to hellomrdannny

I am still experiencing touch screen unresponsiveness issues on my 16 pro max (ios18.1). I have an iPhone 13 and I can definitely tell a huge difference. My iPhone 13 responds to every touch input but with my 16 pro max some of my taps are not recognized.

I am considering returning my iPhone 16 pro max and just buying another one in hopes of being one of the people without these touch screen unresponsiveness issues. If the issue still persists or isn't resolved via an update I will stick with my iPhone 13 and wait for the 17 lineup - seriously very frustrating!

Nov 29, 2024 2:54 AM in response to Dogcow-Moof

Well, I had stated this earlier as well that my phone was tested for hardware issue but they didn’t find anything wrong with the screen but they did find the touch was not registering for each input when typing on the keypad but they could do nothing about it as there is no return policy in my country and they only replace for hardware faults. So that’s why I believe it’s a software problem.


Now tell me what should I do?

Dec 18, 2024 1:52 AM in response to hellomrdannny

I’ve had the iPhone 16 pro max natural 256 for about 3 weeks now and I’ve noticed the same issue since day 1. I was hoping update 18.2.1 would fix this but I'm still experiencing this issue. It’s random and usually when touching the corners of the screen. It happens with and without a screen protector so I know it’s not that. Has anyone fixed this issue?

Sep 26, 2024 1:11 AM in response to hellomrdannny

yes, but just a basic 16, only got it yesterday, no case as yet.

Using Sainsburys Smart Shop yesterday, screen was unresponsive for a a good 30 seconds, I thought it might be Sainsburys WiFi, but it’s happened a few times. I switched it off & on, didn’t help. Totally unacceptable, that’s why I switched to Apple, years ago. Literally never had this before, & my old phone was 5 years old.


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iPhone 16 Pro Max Screen Unresponsive

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